Ritesh Singh
Bengaluru,Karnataka
Summary
An enthusiastic, Goal-oriented sales professional with experience in Sales and Account Management in the IT industry. Expertise in building and executing Business Development strategies for new client acquisition, and working with Business Heads to solve business problems. Proactive, Self-motivated with the ability to communicate effectively with both technical and non-technical stakeholders.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Manager - New Initiatives
Razorpay
4 2024 - Current
- Leading a team of five Customer Success Managers, overseeing all customer success functions, including portfolio management.
- Drive the launch of new products in the market, identifying challenges and strategizing stakeholder conversations.
- Achieve a monthly target of approximately 100 crore, and guiding the team towards this goal.
- Employ aggressive approach for capturing wallet share and making accurate projections.
- Facilitate cross-functional team discussions to enhance product quality and adoption rates. Design and develop new market outreach strategies to increase exposure.
Associate Manager - New Initiatives
Razorpay
6 2022 - 3 2024
- Directly supervise a team of three executives, providing comprehensive training in solution selling, customer relationship management, advanced product knowledge, and overseeing their net revenue performance
- Drive increased transaction volumes in both Payment Gateway and Payouts
- Effectively communicate monthly/quarterly progress to internal and external stakeholders, while forecasting and tracking key account metrics
- Collaborate with the product team to optimize Razorpay products for enterprise clients and identify growth opportunities.
Account Executive
Chargebee
02.2021 - 06.2022
- Consultative sales and cultivating strong relationships with clients focusing on midsize enterprise accounts to develop creative billing workflows and strategize with SDR and Tech-consultants on discovery & and evaluation best practices
- Engage with prospects from evaluation to onboarding and migration, Aid in use case discovery, testing, and business application integrations
- Prepare Quotation/Proposal documents and price negotiations
- Talking to leaders and C-Level personas about their Revenue goals for their business and helping identify future-proof billing solution that is built to last a lifetime.
Inside Sales Account Manager
Dell Technologies
06.2019 - 02.2021
- Served as an integral member of a team that delivered a single-year sales increase of 18%, benchmarking revenues of $.25M in 2019-20.
- Used consultative selling skills to identify opportunities, overcome objections, build relationships, and turn cold canvassing into sales
- Managing a portfolio of 150 accounts
- Increased sales volume by adding 50+ new accounts.
Business Manager- North | Microsoft Azure
Hanu Software
01.2019 - 05.2019
- Spearheaded the North India business for Microsoft Azure and Hanu.
- Acquired 10 new logos in the time span of 5 months.
Team Lead - Google Cloud
Searce Inc
04.2017 - 12.2018
- Products (SaaS) - G Suite (Google Apps for Work), HappierWork (HRMS)
- Responsible for all aspects of the selling process - Identify, Qualify, Negotiate, Close & Administer sales
- Identify & build successful and scalable relationships with CXO/VP - Level audience in prospect organizations
- Developing & executing account plans to achieve targets: Cold calling, Customer meetings, prospecting, BANT qualification, account mapping, and presentations
- Effectively utilize available Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly/ quarterly level forecasts
- Provide accurate report and sales forecasts to top management
- Experience in working with a Partner-based ecosystem.
Education
Bachelor of Technology - BTech - Mechanical Engineering
West Bengal University of Technology
Kolkata, West BengalSkills
Account Management
undefinedCertification
Dell Technologies Cloud Portfolio
Languages
English
punjabi
Hindi
Bengali
Marathi
Timeline
Account Executive
Chargebee
02.2021 - 06.2022
Inside Sales Account Manager
Dell Technologies
06.2019 - 02.2021
Business Manager- North | Microsoft Azure
Hanu Software
01.2019 - 05.2019
Team Lead - Google Cloud
Searce Inc
04.2017 - 12.2018
Manager - New Initiatives
Razorpay
4 2024 - Current
Associate Manager - New Initiatives
Razorpay
6 2022 - 3 2024
Bachelor of Technology - BTech - Mechanical Engineering
West Bengal University of Technology
Dell Technologies Cloud Portfolio
Dell Technologies Cloud Sales
Google Cloud Platform Sales
AWS Business Professional
G Suite Sales professional
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