Ritesh Singh
Program Manager
Gurgaon
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Program Manager
Cars24
04.2023 - Current
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Maintained positive relationships with dealers by monitoring their performance against agreed-upon car cancellation terms.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Assisted in developing training materials for new hires involved in the program activities.
Monitored performance metrics to ensure timely completion of tasks. - Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Coordinated with internal stakeholders to ensure the successful implementation of the program initiatives.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
Team Leader - Program Management
CARS24
10.2021 - 04.2023
- Developed strategies for problem-solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Implemented strategic plans to enhance team performance and productivity.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Business Development Manager
Aurohul Private Limited
08.2019 - 09.2021
- Developed and implemented strategies to increase sales and market share.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Attended tradeshows and conferences to network with potential clients.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Facilitated training and development programs for sales and business development teams.
- Collaborated with cross-functional teams including marketing, operations, finance.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Demand Manager
Oyo Rooms
07.2017 - 04.2019
- Worked as Demand Manager at Oyo Rooms (India) for over two years, driving regional demand and revenue growth through marketing initiatives and creative strategies
- Responsible for:
- Developing and executing marketing plans to drive bookings, loyalty and awareness
- Identifying/ On-board/ Developing Channel partners
- Establishing relationships with key partners to drive visibility of Oyo Rooms
- Analysing market trends, competitor activities and creating pricing strategies
- Creating campaigns to build customer loyalty
- Optimizing channels to maximize revenue
- Developing weekly/monthly reports for management review
- Coordinating with cross-functional teams to create promotional offers
Education
MBA - International Business Management
Balaji Institute of International Business
04.2015 - 01.2017
Bachelor of Computer Applications - Computer Application
Jiwaji University
01.2010 - 01.2013
Skills
Project Management
Timeline
Program Manager
Cars24
04.2023 - Current
Team Leader - Program Management
CARS24
10.2021 - 04.2023
Business Development Manager
Aurohul Private Limited
08.2019 - 09.2021
Demand Manager
Oyo Rooms
07.2017 - 04.2019
MBA - International Business Management
Balaji Institute of International Business
04.2015 - 01.2017
Bachelor of Computer Applications - Computer Application
Jiwaji University
01.2010 - 01.2013
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