Ritesh Verma
Mumbai
Summary
Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
- 7+ years of experience in business analysis and project management in the insurance domain.
- Leverage the Scrum framework in agile project management to effectively manage the Product Backlog, a prioritized list of features.
- Responsible for innovation and automation; gathering and collating complete requirements for documentation.
- Ability to understand functional requirements, document them, and develop UAT cases considering all the scenarios.
- Experience in system integration, product integration with API, and system testing, regression testing, functional testing, usability testing, and smoke testing.
- Skilled in cross-functional collaboration to ensure alignment between business objectives and product development processes.
- Validated web services request and response XML (JSON) using the Postman tool.
- Defined the scope, objectives, deliverables, and timeline, and ensured that everyone adheres to them.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst - Health & Motor
Universal Sompo General Insurance Company Ltd
Mumbai
09.2024 - Current
- Spearheaded end-to-end management of Blaze Rule Engine application, enhancing functionality and implementing new rules.
- Oversaw log and tracker management for pre- and post-production deployments.
- Facilitated communication between internal teams and external stakeholders to align processes.
- Leveraged Jira and Joho for project tracking, managing sprint backlogs, and ensuring transparency during project stages.
- Developed dashboards and reports for performance monitoring.
- Collaborated with stakeholders to gather business requirements and objectives.
- Designed and improved business processes to drive efficiency gains.
- Utilized SQL for data extraction and analysis.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Delivered timely support by tracking issues and communicating resolutions to end users.
Product Manager - Health Product Development
ICICI Lombard General Insurance Company Ltd
Mumbai
11.2023 - 09.2024
- Analysed stakeholder and channel partner requirements to inform product development strategy.
- Developed product roadmaps to help guide the development of new products.
- Scoped and validated system and product feasibility within base systems.
- Led health product management initiatives, enhancing business processes and system applications.
- Defined project scope, objectives, deliverables, and timelines; ensured adherence by all stakeholders.
- Executed User Acceptance Testing, identifying issues and facilitating timely resolutions.
- Compiled Business Requirement Documents, including user test scenarios for new and modified products.
- Assessed technical and functional specifications to conduct comprehensive UAT and module testing.
- Verified compliance of product parameters with IRDAI guidelines for production readiness.
Health Underwriter
Reliance General Insurance Company Ltd
Hyderabad
03.2021 - 02.2023
- Reviewed proposals to ensure compliance with underwriting guidelines.
- Maintained accurate records of underwritten policies and decisions.
- Authorized reinsurance for high-risk policies; declined excessive risks.
- Approved policy acceptance or rejection based on medical reports.
- Managed non-medical proposals according to provided documentation.
- Tracked daily business operations and performance metrics.
- Monitored data from Savvion application to resolve queries and provide approvals.
- Coordinated with tele and PPHC underwriting vendors for quality assurance.
Operation Manager
Reliance General Insurance Company Ltd
Indore
07.2018 - 02.2021
- Troubleshot sales queries to resolve operational issues efficiently.
- Generated proposals through core system to enhance client engagement.
- Wrote and executed effective test cases to ensure quality standards.
- Attended training sessions led by senior team members for skill enhancement.
- Conducted pre-UAT demos for clients to showcase working functionality.
- Tested production fixes, including re-testing and regression testing, for seamless operations.
- Tracked daily business activities to monitor performance metrics.
- Prepared comprehensive reports on work schedules, productivity, and upgrade activities.
Education
MBA - Applications And Business Analyst
01-2024
BCA - Computer And Applications
01-2015
Higher secondary -
01-2015
Secondary -
01-2013
Skills
- Website and mobile app AI solutions
- Blaze - rule engine
- Blaze configuration
- Project management tools
- JIRA, Scrum, Joho
- API integration
- xml (Json)
- Product ownership
- Business requirement document creation
- Vendor management
- Digital solutions
- Strategic planning
- Business solutions development
- Release planning
- SQL query
Affiliations
- Project Orion
- Elevate product development, ICICI Lombard
- Health Advantage - ICICI Lombard
- Health Infinity - Reliance General Insurance
- System and Product integration - Universal Sompo and ICICI Lombard
Accomplishments
- Travelling
- Content creation
- Playing sports
Certification
- Nationality: Indian
- Marital status: unmarried
- Present address: Mumbai, Maharashtra
- Permanent address: Indore, M.P.
- Date of Birth: 07/12/1997
Timeline
Business Analyst - Health & Motor - Universal Sompo General Insurance Company Ltd
09.2024 - Current
Product Manager - Health Product Development - ICICI Lombard General Insurance Company Ltd
11.2023 - 09.2024
Health Underwriter - Reliance General Insurance Company Ltd
03.2021 - 02.2023
Operation Manager - Reliance General Insurance Company Ltd
07.2018 - 02.2021
DAVV University - MBA, Applications And Business Analyst
DAVV University - , BCA - Computer And Applications
M.P Board - Higher secondary,
M.P. Board - Secondary,
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