Ritesh Zade
Program Manager
Pimple Saudagar,MH
Summary
- PMP, SAFe Agile , CSM, AWS Solution Architect Certified Delivery Manager with 24+ years of industry experience - Played role of Delivery Manager, Technical Project Manager for Quest Global and Infosys with Distributed Agile Team (4 global Locations) Key responsibilities: - Business growth:
- Increase business through identifying and delivering PoC as per customer roadmap and RFC. Increased business by 50% for one of the strategic business unit through multiple PoC, solution, - Delivery Management:
- End-to-end project management, including progress tracking, ensuring adherence to team commitments, proactive risk management, and effective issue remediation - Continuous Delivery Planning:
- Defining project goals and developing feasible roadmaps, clearly showcasing how and when objectives will be achieved, along with required milestones, key deliverables, activities, and resources to ensure successful completion.
- Responsible for updating project plans to reflect current status, proactively adjusting for changing scenarios, risks, and issues to maintain alignment with overall objectives and timelines. - Scope Management/Change Management:
- Effective change management, through maximizing stakeholder value while balancing delivery expectations, required objectives, and the impact of organizational change.
- Building strong partnerships with Product Owners and technical leads to drive effective feature and EPIC prioritization, considering holistic business value, product quality, and operational constraints. - Stakeholder Management:
- Effective stakeholder management, ensuring alignment through clear communication, expectation setting, and relationship building.
- Accountable for defining a common vision and driving informed decision-making, while guiding and championing Agile principles to foster collaboration, adaptability, and continuous improvement.
Overview
27
27
years of professional experience
9
9
Certifications
Work History
Technical Program Manager
Quest Global
Pune
06.2023 - Current
- Technology: Core Java , Splunk, Spring Boot, Hibernate, AWS(S3, EC2, SNS, SQS, lambda)
- Roles and Responsibilities:
- Working as a Delivery Manager for Technology Product
- Account Management and delivery excellence:
- Drive account business growth while maintaining a healthy contribution margin, optimizing AR and yield, and reducing attrition through proactive engagement and retention strategies.
- Enhance delivery excellence by improving KPIs, strengthening operational performance, and ensuring consistent client satisfaction.
- Achieve cost and effort reduction by leveraging automation and AI-driven solutions to streamline processes and improve efficiency
- Project responsibilities: PI Planning and Scrum execution:
- Agile leader driving PI planning, partner system alignment, feature delivery, and release management while ensuring production stability, integration quality, and business value realization.
- Initiatives:
- Implementation of best practices in cyber security space.
- Implementation of code review best practices and lesson learnt from sprint retrospective
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
End to End Test Manager
Allianz Technology through ANV infosystem
Pune
02.2023 - 06.2023
- Test Manager Feb '23 – Jun'23
- Worked as a end to end test manager for CTA program
- Tracked QA deliverables, KPI, automation and risk
Senior Project Manager
Infosys Ltd
Pune
01.2010 - 02.2023
- Test Manager Jan '15 – Jun'23
- Environment: SIT, UAT and Production
- Technology: Core Java , Oracle, Autosys, Kibana, OpenShift, HDFS, Share point link, Jira, Confluence, MS Azure, PostgreSQL, My SQL
- Program Management
- Worked as a QA Manager for on premises to cloud migration for largest program of Europe based investment banking client
- Managed a team of 50 team members consisting of BA, Dev, QA, Data Analyst across multiple LOBs at 4 geographical Locations.
- Drove multiple RFP and RFQ for largest US bank.
- Understood the business and regulatory context and provided proactive RFP for largest complex programs.
- Worked in collaboration with cross functional team of business analysts, system architects, testing teams and UI/UX teams to eliminate the impediments.
- Worked with various scrum teams for Agile Process Transformation.
- Stakeholder Management
- Collaborated with onsite/offshore development resources from delivery partners to develop and test integrated solutions.
- Networked with the Database team of 20 team member to optimize queries by various performance improvement techniques.
- Infra Upgrade Lead Feb '10 - Dec '14
- Collaborated with onsite/offshore development resources from delivery partners to develop and test integrated solutions.
- Collaborated with a 15-member QA team to optimize queries using performance improvement techniques, enhancing efficiency and system reliability.
Senior Associate
Cognizant Technology
Pune
07.2006 - 01.2010
- Project description and Role
- Directed a 20-member QA organization, shaping the automation roadmap and end-to-end test strategy for mortgage banking solutions, aligning quality initiatives with business goals and regulatory demands.
- Trained and supported new team members, maintaining culture of collaboration.
Senior Software Engineer
HSBC Global Technology Pvt. ltd
Pune
07.2003 - 07.2006
- Project: HSBC CMS and HSBC Universal Banking
- Responsibilities:
- Served as single point of contact for QA automation of 2000+ test scenarios in personal Internet banking, increasing coverage by 20% and execution efficiency by 30%, while leading end-to-end test management and automation roadmap for a 15-member team.
System Executive
KPIT Cummins Infosystems Ltd
Pune
10.2000 - 07.2003
- Managed development and maintenance of KPIT’s internal Java-Oracle project, improving change request deployment frequency by 20% through impact analysis and a consolidated deployment strategy.
Graduate Trainee Engineer
Advani Oerlikon
11.1998 - 09.2000
- Trainee Engineer for Manufacturing unit of Advani-Oerlikon Welding Unit
Education
B.E - Production Engineering
SGGS College of Engineering And Technology
Nanded, MH08.1998
H.S.S.C - undefined
J B Science College
Wardha, MH06.1994
S.S.C - undefined
Sushil Himmatsinghka Vidyalaya
Wardha, MH06.1992
Skills
Delivery Management
Technical Program Management
Agile Scrum
Risk Management
Agile and Lean Practices
Cloud Computing
Accomplishments
- Improved contribution margin of VBU by 20% through teams reskilling, deploying less experience talents.
- Increased business by 50% through various initiatives e.g.new opportunity , incumbent vendor replacement , replacing onsite talent with offshore business model, replacement of full time emplyee with vendor staff.
Certification
2021-06 PMP
Timeline
Technical Program Manager
Quest Global
06.2023 - Current
End to End Test Manager
Allianz Technology through ANV infosystem
02.2023 - 06.2023
Senior Project Manager
Infosys Ltd
01.2010 - 02.2023
Senior Associate
Cognizant Technology
07.2006 - 01.2010
Senior Software Engineer
HSBC Global Technology Pvt. ltd
07.2003 - 07.2006
System Executive
KPIT Cummins Infosystems Ltd
10.2000 - 07.2003
Graduate Trainee Engineer
Advani Oerlikon
11.1998 - 09.2000
H.S.S.C - undefined
J B Science College
S.S.C - undefined
Sushil Himmatsinghka Vidyalaya
B.E - Production Engineering
SGGS College of Engineering And Technology
Additional Information
- PERSONAL INFORMATION:
- Date of birth :Jan 26, 1976
- Marital Status- Married
- Address: Sai Pearl W-702, Opposite Rajveer Palace, Pimple Saudagar, Pune-411027
- Passport Number: U8806008 Valid till :28-Feb-2031