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RITESH PRASAD
Chapra
Summary
Sales professional with 5+ years of business development, sales, and marketing experience. Skilled in needs discovery, negotiation, relationship building, and deal closing. Focus on practical solutions that support business targets and improve customer satisfaction. Track record of growing client base and revenue through new opportunity identification and sales process optimization.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Senior Academic counselor
Brightchamps
02.2026 - 10.2026
- Supported K-12 parents with clear guidance on coding, robotics, math, science, and everyday money skills to build child confidence.
- Managed inboxes, calendars, and scheduling to ensure efficient daily operations.
- Coordinated meetings and follow-ups to enhance communication between clients and internal teams.
- Prepared reports, maintained spreadsheets, and organized digital files with accurate record keeping.
- Tracked tasks and deadlines to prioritize workloads and consistently meet deadlines.
- Followed SOPs, identified process gaps, and escalated issues promptly.
Senior Program Advisor
Univo Educational pvt. Ltd..
New delhi
04.2025 - 08.2025
- Counseled intermediate and graduate students on suitable career paths aligned with interests, strengths, and market demand.
- Reviewed applications and verified documents to ensure accurate admission processing and timely follow-up.
- Maintained student records and updated CRM entries for efficient tracking and communication.
Senior Debt. Counsellor
Freed
06.2024 - 02.2025
- Conducted financial assessments and provided counseling to 100+ clients, leading to a 40% increase in successful debt resolutions.
- Implemented personalized debt management plans for 50+ clients, achieving average debt reduction of 30% over 6 months.
- Executed daily operational tasks with precision and efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Admission Support Officer
Aakash Educational Services Limited
08.2022 - 07.2023
- Analysed student records and test scores to identify individual strengths and weaknesses, informing tailored support strategies
- Provided guidance on course selection and degree requirements, conducting one-on-one meetings to align academic goals with student needs
- Developed and implemented counselling strategies that enhanced student support in academic, personal, and career development
Senior Relationship Manager
Paytail
01.2021 - 06.2022
- Verified nationwide merchant applications to ensure compliance and smooth onboarding.
- Supported merchant accounts for Paytail payment solutions and credit programs.
- Coordinated client onboarding with sales, operations, and support teams to streamline processes and enhance client experience.
- Strengthened client relationships through proactive communication and timely issue resolution.
- Reviewed account activity and identified service issues for follow-up.
- Assisted partners in product setup and billing inquiries.
- Updated relationship records and account notes in Paytail systems.
- Backed retention efforts by addressing concerns and keeping partner communication consistent.
Education
Bachelor - Computer Application
MONAD UNIVERSITY
Hapur08-2017
Skills
- Leadership
- Student counseling
- Communication
- CRM management
- Business Development
- Sales
- Marketing
- Spreadsheet tracking
- MS Office
- Digital marketing
Personal Information
Title: Senior Sales Manager/ATL
LANGUAGES
Hindi: Fluent, English: Fluent
HOBBIES
Basketball, Sketch, Computer Games
Certification
- Digital marketing
Date of Birth
- 07th jan 1995
Timeline
Senior Academic counselor
Brightchamps
02.2026 - 10.2026
Senior Program Advisor
Univo Educational pvt. Ltd..
04.2025 - 08.2025
Senior Debt. Counsellor
Freed
06.2024 - 02.2025
Admission Support Officer
Aakash Educational Services Limited
08.2022 - 07.2023
Senior Relationship Manager
Paytail
01.2021 - 06.2022
Bachelor - Computer Application
MONAD UNIVERSITY