Summary
Overview
Work History
Education
Skills
Languages
Personal Details
Timeline
Generic
Jitendra Sharma

Jitendra Sharma

Sikar

Summary

Determined Academic Advisor accomplished at ensuring students meet educational requirements and talented at advising students on degree-specific programs. A superior grasp of academic advising principles. Strong communication and interpersonal abilities with a flexible schedule. Experienced Marketing Specialist keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.

Overview

7
7
years of professional experience

Work History

Senior Academic Counselor

unacademy center
Sikar
03.2024 - Current
  • Provided individual and group academic counseling to students on course selection, major exploration, and degree requirements.
  • Developed and facilitated workshops for students on topics such as time management, study skills, test-taking strategies, and career exploration.
  • Advised students on transfer credits from other institutions.
  • Conducted outreach activities to recruit new students to the Institute.
  • Collaborated with faculty members to create advising plans that met the needs of each student.
  • Organized events such as orientations, open houses, parent meetings, and career fairs.

Marketing Team Lead

Physics wallah pvt ltd.
Sikar
04.2022 - 09.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Managed a team of 8 marketing professionals, providing guidance, mentorship and feedback.
  • Created detailed project briefs for the marketing team and monitored progress on projects.
  • Developed relationships with external vendors to deliver innovative digital campaigns.
  • Organized events such as product launches, conferences, trade shows and workshops.
  • Identified new opportunities in the marketplace for the company's products and services.
  • Built strong relationships with key stakeholders across all departments within the organization.
  • Managed budgets related to marketing activities while ensuring maximum return on investment.
  • Provided training sessions for junior members of the marketing team on various topics.
  • Researched industry trends and competitive landscape to keep up-to-date with changes in the market.
  • Analyzed customer feedback surveys to identify areas of improvement in product and service offerings.
  • Developed and implemented marketing strategies to increase brand awareness and sales.

Customer Care Executive

Vodafone ltd.
Sikar
11.2016 - 05.2019
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Investigated customer complaints and provided solutions within acceptable time frames.
  • Resolved billing issues and disputes through effective problem solving techniques.
  • Assisted customers with product selection based on individual needs.
  • Processed orders, returns, exchanges, and refunds efficiently according to company policies.

Education

B.com - Accounting And Business Management

Umesh Chandra Collage
Kolkata
04-2005

Skills

  • Team Leadership
  • Team Collaboration
  • Leadership Skills
  • Strategic Decision-Making
  • Customer Service
  • Project Management
  • Administrative Abilities
  • Business Analysis
  • Academic Counseling

Languages

Hindi
First Language
English
Beginner (A1)
A1
Bengali
Intermediate (B1)
B1
rajashthani
Upper Intermediate (B2)
B2

Personal Details

Fathers Name- MR. Ramchandra Sharma

DOB- 02/05/1984

Marital Status- Married 

Timeline

Senior Academic Counselor

unacademy center
03.2024 - Current

Marketing Team Lead

Physics wallah pvt ltd.
04.2022 - 09.2023

Customer Care Executive

Vodafone ltd.
11.2016 - 05.2019

B.com - Accounting And Business Management

Umesh Chandra Collage

Similar Profiles

CREATE PROFILE
Jitendra Sharma