Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Devashish  Kumar

Devashish Kumar

Team Leader
Bokaro Steel City

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Focused Senior Academic counselor with almost 3 years of success guiding students on academic and career decisions.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Senior Academic Counselor

vedantu
kolkata
03.2021 - 02.2023
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Interacting with the students and parents to counsel about courses offered by the institute online over the WAVE Portal
  • Reaching out to the target Student and parents over a telephonic or WAVE portal medium.
  • Guiding the students towards selecting the better course via counseling to understand their needs and wants .

Business Development Associate

Byjus
kolkata
07.2020 - 03.2021
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Interacting with the students and parents to counsel about courses offered by Byjus
  • Reaching out to the target Student and parents over a telephonic or zoom application medium.
  • Guiding the students towards selecting the better course via counseling to understand their needs and wants .

Team Leader

paisabazaar
Gurugram
05.2018 - 05.2020

• Recommend and select Banks to Provide loan for customers based on their individual needs

• Describe Bank Policies and explain their benefits and uses to potential customers

• Communicate with customers in person, by phone and by email to understand their needs

• Maintain a working knowledge of the company's various products and services

• Establish and nurture relationships with past customers and potential customers to facilitate sales

• Find potential customers through networking, cold calling and industry research to increase sales

• Use data to help customers understand how products can help them achieve their goal

• Mentored , motivated and coached sales associate to create value and delivery in the sales process .

• Motivated and guided team member to reach monthly goals while promoting effective customer service.

Education

Mechanical Engineering

GL Bajaj Institute of Technology And Management
Greater Noida
07.2014 - 05.2018

Kendriya Vidyalaya No.1
Bokaro Steel City

Bokaro Ispat Vidyalaya 2/A
Bokaro Steel City

Skills

    Team Player

undefined

Hobbies

Playing Indoor Games 

Internet Surfing

Watching Web Series & Movies 

Listening Music 


Timeline

Senior Academic Counselor

vedantu
03.2021 - 02.2023

Business Development Associate

Byjus
07.2020 - 03.2021

Team Leader

paisabazaar
05.2018 - 05.2020

Mechanical Engineering

GL Bajaj Institute of Technology And Management
07.2014 - 05.2018

Kendriya Vidyalaya No.1

Bokaro Ispat Vidyalaya 2/A
Devashish KumarTeam Leader