Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RITESH RAJKUMAR TOLANI

RITESH RAJKUMAR TOLANI

ServiceNow Admin
Pune

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
4
4
Languages

Work History

System Associate

Infosys LTD
Pune
08.2021 - Current
  • Extensively worked on ITSM tool implementations.
  • Proficient in requirement study and business process analysis.
  • Experienced in Incident/Change/Request/SLA/Task management modules.
  • Good understanding of Client and Server Side scripting (Business rules, Script includes, Scheduled jobs, Transform maps, UI Actions, UI policies, Client scripts, Catalog scripts, Emailscripts, Scripted web services etc.)
  • Worked on ServiceNow Upgrade.
  • Creating Reports, Dashboards using interactive Filters
  • Have knowledge on workflow and Core Activities
  • Worked on integrations of ServiceNow using REST.
  • Expertise in creating and managing Service Catalogs, Record Producer, Order Guide.
  • Worked on Email Notification

Education

Bachelor of Computer Applications - Computer Engineering

Manghanmal Udharam College of Commerce
Pune
06.2018 - 06.2021

H.S.C -

Jai Hind Junior College
Pimpri
06.2017 - 02.2018

S.S.C -

Nirmala Convent High School
Nashik
06.2015 - 03.2016

Skills

Data backups

undefined

Certification

Bank Management System in vb 6.0. (backend MsAccess)

Timeline

System Associate

Infosys LTD
08.2021 - Current

Bachelor of Computer Applications - Computer Engineering

Manghanmal Udharam College of Commerce
06.2018 - 06.2021

H.S.C -

Jai Hind Junior College
06.2017 - 02.2018

S.S.C -

Nirmala Convent High School
06.2015 - 03.2016

Similar Profiles

CREATE PROFILE
RITESH RAJKUMAR TOLANIServiceNow Admin