Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rithik Sharma

Kanpur

Summary

Dynamic Team Leader with a proven track record, excelling in project management and client relationship management. Adept at fostering collaboration and implementing process improvements, I thrive in driving team success and enhancing client satisfaction. My strong communication and problem-solving skills ensure effective project execution and a positive work environment.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

3
3
years of professional experience
2019
2019
years of post-secondary education

Work History

Team Leader

Zepto
kanpur
10.2024 - 06.2025
  • Led daily team operations to ensure efficient project execution.
  • Coordinated project timelines and resource allocation among team members.
  • Trained new staff on company protocols and operational procedures.

Relationship Manager

Citymall company
Kanpur
02.2024 - 09.2024
  • Developed and maintained strong client relationships to ensure satisfaction.
  • Collaborated with cross-functional teams to address client needs effectively.
  • Coordinated account management activities for diverse clients and services.

Team Leader

Shadowfax technologies pvt. ltd.
Kanpur
11.2022 - 02.2024
  • Led daily team operations to ensure efficient project execution.
  • Implemented process improvements to optimize workflow efficiency.
  • Resolved conflicts within the team to maintain a positive work environment.

Education

St. Francis Xavier's Inter College, Ashok Nagar, Kanpur
Kanpur, Uttar Pradesh

BBA - Business Administration

Maharaja Agrasen Himalyan Garhwal University, Uttrakhand
Pokhra, uttrakhand
07.2019 - 07.2022

Skills

  • Team leadership
  • Client relationship management
  • Effective communication
  • Problem solving
  • Decision making
  • Project management
  • Active listening
  • Problem-solving
  • Leadership

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Team Leader

Zepto
10.2024 - 06.2025

Relationship Manager

Citymall company
02.2024 - 09.2024

Team Leader

Shadowfax technologies pvt. ltd.
11.2022 - 02.2024

BBA - Business Administration

Maharaja Agrasen Himalyan Garhwal University, Uttrakhand
07.2019 - 07.2022

St. Francis Xavier's Inter College, Ashok Nagar, Kanpur
Rithik Sharma