Ritik Kumar

* Orchestrating product marketing to attract new clients this
eventually ploys on effective role in generating sales.

*Making the effective use of different CRM tools for tracking the overall

sales progress and forecasting.

* Nurturing different business strategic relationships successfully with

the other divisions and uncovering the different cross selling

opportunities that resulted in increased sales.

* Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.

• Managed and organized internal communication to hold staff accountable to priorities.
• Organized due diligence in preparation for sale of business unit.
• Coordinated leadership workshops to educate team members on best practices to optimize productivity.
• Trained new employees on proper protocols and customer service standards.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Teamed with various departments to create organization's mission and vision statements.

• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Saved considerable costs by renegotiating outsourcing contracts.
• Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.