RITIK RAWAT
Pune
Summary
- 2.5+ years of experience in IT with focus on L1/L2 Production Support. Extensive experience in 24x7 on-call production.
- Have a working experience in Banking Domain.
- Have a extensive experience in interacting with clients.
- Experience in Incident, Problem Request and Change Management.
Overview
3
3
years of professional experience
Work History
Software Engineer
TSYS, A Global Payments Company
Pune
2021.08 - Current
- Working as DRE(Data Reliable Engineering) for application L1 and L2 Team.
- Hands on experience in GCP with the core competencies on log analytics, Airflow and Data flow,Storage bucket and Big-query.
- Providing the L2 support to application issues including client queries, infra issue and application alerts.
- Involved in Data Analysis/RCA and handling ad-hoc requests from business end users
- Identify and responds to events that impact production and aid in resolving those issues, including technical resolution and management communication
- Ensured data availability of applications as per agreed SLA by monitoring applications, related jobs and resolving issues
- Engaged in creating UNIX Shell scripts for redacting card numbers, monitoring server health and for debugging issues in source files which saves around 400 hours per year
- Day to day administration, deployment and scheduling of Control-M jobs to ensure continuity of business services.
- Working closely with Development and testing team to understand the status of project.
Education
Electronics and communication Engineering -
Vellore Institute of Technology
Vellore, Tamilnadu06.2019
Skills
- Control-M
- Google Airflow
- GCP
- Big Query
- Unix / Linux
- SQL
- Landing zone / Putty
Additional Information
Learning Python for data analysis and data visualization.
SOFT SKILLS
- Quick Learner and Team Skills
- Good analytical and communication skills
- Good experience in managing time and task
INTRESTS
- Exploring New Places.
- Bike Riding
- Cooking
Timeline
Software Engineer
TSYS, A Global Payments Company
2021.08 - Current
Electronics and communication Engineering -
Vellore Institute of Technology
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