Ritika Gupta
Summary
HR leader with extensive experience at Abilene Technologies, successfully implementing strategic HR initiatives that improved employee engagement and performance management. Specialized in HR technology and analytics, led DEI programs resulting in a 30% increase in employee satisfaction. Committed to fostering a culture of continuous improvement and enhancing organizational effectiveness.
Overview
16
16
years of professional experience
Work History
Head – Human Resource Operations
Azilen Technologies
12.2022 - Current
- Drove people strategy to align with business growth and employee experience objectives as core leadership team member.
- Led 12 member HR team, managing performance management, compensation, employee relations, policy design, and workforce planning.
- Championed digital transformation by implementing AI-driven tools and optimizing HRMS workflows for compliance and reduced turnaround time.
- Designed DEI-focused employee engagement programs, achieving 30% increase in employee Net Promoter Score.
- Served as strategic advisor on talent development, capability building, and organizational change initiatives.
- Instituted scalable learning frameworks while collaborating with tech leaders for quarterly workshops and training sessions.
- Oversaw all aspects of HR operations to ensure alignment with organizational goals and enhance employee satisfaction.
- Implemented innovative strategies to improve HR processes and foster a culture of continuous improvement.
Manager – Human Resources
KCSPL
11.2020 - 12.2022
- Directed HR strategy and operations for 400+ employees, enhancing performance management and policy governance.
- Developed and executed an Employee Engagement Framework alongside a revamped Performance Management System utilizing automation.
- Co-led Great Place to Work initiatives, strengthening employer branding across digital platforms and campuses.
- Facilitated organizational design restructuring and established OKRs for improved business alignment.
Assistant Manager – Human Resources
Ahmedabad University
01.2018 - 11.2020
- Led campus-wide performance management initiatives aligned with NAAC, COE, and UGC frameworks.
- Facilitated competency mapping and training interventions to enhance institutional standards.
- Streamlined recruitment, onboarding, development, and exit processes for consistent employee experiences.
- Ensured adherence to policies throughout the employee lifecycle.
Senior Executive – HRM Area
Indian Institute of Management, Ahmedabad
03.2012 - 12.2016
- Collaborated with faculty on academic HRM programs and research initiatives.
- Led recruitment for academic and research associates, enhancing team capabilities.
- Managed HR operations and maintained employee relations across institutional departments.
HR Process Associate – UK Process (Serco)
Genpact
05.2010 - 11.2011
- Streamlined HR operations and HRMIS for over 200 employees, enhancing workflow efficiency.
- Coordinated onboarding, induction, and training processes to ensure seamless integration of new hires.
- Facilitated recruitment efforts to attract top talent and support organizational growth.
Education
HR Analytics -
AIHR
06.2025
MBA - HRM
IBS Hyderabad
B.Com -
Delhi University
People Analytics - Online
Wharton
Strategic HRM (Audit) -
IIM Ahmedabad
Skills
- Strategic HR partnership
- Talent management
- Employee engagement
- HR technology
- Organizational effectiveness
- Diversity and inclusion strategy
- Performance management
- Policy compliance
Key Capabilities
- Strategic HR Business Partnership
- Talent Management & Leadership Development
- Employee Engagement & Culture Building
- HR Technology & Data Analytics
- Organizational Effectiveness & Change Management
- DEI Strategy & Execution
- Performance Management & Rewards
- Policy Design & Legal Compliance
Timeline
Head – Human Resource Operations
Azilen Technologies
12.2022 - Current
Manager – Human Resources
KCSPL
11.2020 - 12.2022
Assistant Manager – Human Resources
Ahmedabad University
01.2018 - 11.2020
Senior Executive – HRM Area
Indian Institute of Management, Ahmedabad
03.2012 - 12.2016
HR Process Associate – UK Process (Serco)
Genpact
05.2010 - 11.2011
HR Analytics -
AIHR
MBA - HRM
IBS Hyderabad
B.Com -
Delhi University
People Analytics - Online
Wharton
Strategic HRM (Audit) -
IIM Ahmedabad