Ritika Sabhlok
Associate Manager - Finacial Planning & Analysis
Gurgaon
Summary
Strategic and impact‑driven finance professional with experience across FP&A, transformation, operations, and quality governance in leading aviation organizations: Air India, Vistara, and IndiGo. Proven track record in driving process improvements, leading automation initiatives (VIM), managing merger transitions, and enabling cost efficiencies through data‑backed decision support. Skilled in contract governance, station‑level audit execution, IOSA compliance, risk assessment, and strengthening financial and operational controls. Adept at collaborating with cross‑functional teams to solve complex problems, redesign broken processes, and deliver measurable business impact. Recognized for fast adaptability, stakeholder communication, and consistently delivering high‑quality outcomes in dynamic, high‑growth environments.
Overview
5
5
years of professional experience
2
2
Certifications
4
4
years of post-secondary education
Work History
Associate Manager - Financial Planning & Analysis
Air India Limited
11.2024 - Current
- Led the Cargo VIM automation program, making Cargo the first fully transitioned vertical, reducing manual touchpoints, and accelerating invoice turnaround for 90+ stations across AI network.
- Played a key role in the Vistara–Air India merger, driving my role from Operations to Finance, aligning processes, and earning a fast-track promotion within 6 months.
- Reduced thousands of annual vendor grievances to nearly zero by mapping process gaps, eliminating leakages, redesigning workflows, and instituting new SOPs.
- Maintained AOP CASK within targets by driving variance analysis, implementing cost-control levers, and enabling leadership decisions through data-backed insights.
- Built granular cost models (vendor, station, EXIM segmentation) to enhance forecasting accuracy, reporting discipline, and commercial visibility.
- Streamlined AP operations by standardizing onboarding, reconciliation, and compliance checks, cutting manual effort, and improving SLA adherence.
- Strengthened contract governance by reviewing commercial terms, risk exposures, renewals, and audit readiness during transformation activities.
- Partnered with IT, Procurement, Operations, and Finance to fix broken processes, close systemic gaps, and enhance enterprise workflow efficiency.
- Delivered monthly MIS and insight decks that elevated decision-making around cost, productivity, and financial performance.
- Awarded Air India Star of the Day (twice), High Flyer, and Dream Team Award for exceptional performance, process transformation, and stakeholder impact.
Senior Executive - International Operations
Tata SIA Airlines Limited (Vistara)
12.2022 - 11.2024
- Led end-to-end invoice governance for 20+ international stations, ensuring SLA adherence, financial accuracy, and timely resolution of operational issues.
- Owned contract governance for all overseas stations, independently closing GSA and GHA agreements in collaboration with Legal, Finance, Tax, and Procurement, strengthening commercial and compliance outcomes.
- Reduced 1,000+ issues of error rates by redesigning workflows, strengthening documentation, and upskilling station teams on CCA and SPOT billing processes.
- Drove process transformation by identifying bottlenecks, executing targeted fixes, and enhancing financial and operational control mechanisms across cargo operations.
- Supported government tenders and vendor negotiations, improving commercial terms and reducing contractual risks
- Recognized with the VCLAP Department Head and VCLAP Cross-Functional Awards for innovation and high-impact delivery.
Executive - Quality Control
InterGlobe Aviation Ltd. (Indigo)
08.2021 - 11.2022
- Ensured regulatory and operational training for over 860 cargo staff, maintained complete training records, and achieved 100% compliance with mandatory safety and quality requirements.
- Conducted on-ground station audits across multiple locations, supporting internal compliance reviews, documentation checks, and timely closure of audit observations.
- Contributed to IOSA audit preparation and execution, coordinating evidence submissions, maintaining audit-ready documentation, and helping to achieve zero observations.
- Represented Cargo in Safety and Risk Assessment meetings, supporting risk identification, mitigation planning, and strengthening cross-functional safety governance.
- Improved operational controls by redesigning SOPs, proofreading manuals, updating checklists, and leading targeted capability-building sessions to enhance adherence and station performance.
- Awarded Employee of the Month within the first three months for exceptional ownership, audit discipline, and impactful contributions to quality governance.
Education
MBA (Executive) - Master of Management Studies
Indian Institute of Management
Indore, India 03.2026 - Current
BBA - Logistics Management
University of Petroleum And Energy Studies
Dehradun, India 08.2018 - 11.2021
High School Diploma -
Krishna Public School
Raipur, Chhattisgarh 04.2017 - 05.2018
Skills
Process Improvement and Problem Solving
Stakeholder Management
FP&A and Cost Optimization
Contract and Vendor Governance
Audit & Compliance (IOSA, Station Audits)
Risk & Quality Management
SOP Development
Advanced Excel
SAP
Power BI
VIM Automation (Invoice Management System)
iCargo and Smartkargo (Cargo Management Systems)
Certification
Power BI
Timeline
MBA (Executive) - Master of Management Studies
Indian Institute of Management
03.2026 - Current
Power BI
02-2026
Advanced Excel
12-2024
Associate Manager - Financial Planning & Analysis
Air India Limited
11.2024 - Current
Senior Executive - International Operations
Tata SIA Airlines Limited (Vistara)
12.2022 - 11.2024
Executive - Quality Control
InterGlobe Aviation Ltd. (Indigo)
08.2021 - 11.2022
BBA - Logistics Management
University of Petroleum And Energy Studies
08.2018 - 11.2021
High School Diploma -
Krishna Public School
04.2017 - 05.2018