Ritobrata Nandy

Experienced Rational Analyst with 3+ years of expertise optimizing organizational operations through information systems solutions. Successful in translating business objectives for growth and efficiency enhancements into innovative system designs. Recognized as a knowledgeable innovator, consistently recommending cutting-edge technologies to improve existing systems and introduce novel solutions.

• Performed Cluster Build activities in vRealize Orchestrator tool, including Synergy, OS, Zscaler, and C7000 enclosure Builds; demonstrated hands-on experience with VMware hypervisor, vMotion, and vCenter.
• Containerized components and migrated Virtual Machines across clusters, enhancing system efficiency by 40%;
• Resolved VMware vSphere 6.5/7.0 issues, reducing downtime by 30%
• Managed Infra Applications (TSM, ESM, SEP, NIMSOFT, CYBERARK) on Windows Servers 2008-2019;
• Troubleshot SCCM Registry, Account Integrity, ESM, and Patching issues, improving system reliability by 25%
• Streamlined patch management workflow using Server Automation Console tool, resulting in a 50% decrease in vulnerability exposure window;
• Configured Database Backup and performed Server Post Build checks.
• Delivered expert technical support to customer staff, resolving 95% of incidents within SLA; conducted knowledge transfer sessions, decreasing ticket resolution time by 20% and improving customer satisfaction by 15%
• Trained 10+ new team members, reducing onboarding time by 40% and increasing team efficiency by 25%

• DXC Champs Award
• Deutsche Bank Customer’s Choice Award
• Gold Medal in International English Olympiad

• Deliver_EUROPE_BCM_NUCLEUS UK_(RTB)_OPX-0021067461_Wintel_GIDC INDIA (Client: Deutsche Bank)
• ICE Project (Client: Deutsche Bank)