Ritu
Toronto,Ontario
Summary
Study Abroad Advisor cum Counselor with over 3+ years of experience specializing in Schengen countries. Proven track record in guiding students through complex study abroad processes with a 100% visa success rate. Extensive counseling expertise in the UK, Canada, and Australia, providing personalized guidance to align academic goals with student aspirations. Adept at leading teams, meeting sales targets, and building strong relationships with global educational institutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
ACEA Global Building Careers Private Limited
06.2024 - Current
- Achieved 95-100% visa success for students, ensuring their smooth transition to study abroad.
- Guided students through the study abroad process, providing expert advice on university selection, admissions, and visa applications.
- Consistently met or exceeded sales targets, resulting in increased revenue.
- Managed the admissions process, ensuring smooth workflow and timely processing of applications.
- Coordinated visa documentation, ensuring compliance with regulatory requirements.
- Led a team of overseas counselors, driving the admission process and achieving monthly targets.
- Collaborated with universities and educational institutions globally to facilitate student admissions.
- Maintained up-to-date knowledge of visa requirements and immigration regulations.
- Reviewed and evaluated student applications, ensuring eligibility and completeness.
- Established and maintained strong relationships with universities and educational institutions across multiple countries.
- Stayed updated on changes in education policies, immigration regulations, and market trends to provide accurate guidance.
- Effectively handled student concerns and provided prompt resolutions to ensure satisfaction.
- Maintained accurate records and documentation related to admissions, visa processes, and student interactions.
- Generated repeat business through exceptional customer service.
Study Abroad Advisor Cum Europe Team Leader
ACEA Global Building Careers Private Limited
04.2023 - 05.2024
- Successfully led the team to achieve 100% visa success, enhancing the company's reputation for reliability.
- Orchestrated visa applications and admissions processes, ensuring students were well-prepared for their desired study destinations.
- Conducted regular training sessions to keep the team updated on the latest study visa regulations, fostering a knowledge-sharing culture.
- Led and motivated the sales team, consistently achieving sales targets and increasing revenue.
- Provided personalized guidance to students, aligning academic goals with financial constraints and personal preferences.
- Created and shared informative videos on social media platforms to keep students updated on immigration news and study abroad opportunities.
Sales Team Leader
ACEA Global Building Careers Private Limited
10.2022 - 03.2023
- Led and nurtured a dynamic sales team, fostering a collaborative environment that drives results and innovation.
- Achieved 100% visa success while meeting sales targets, contributing to the company's growth.
- Conducted personalized counseling sessions, guiding clients through the complexities of the study visa process.
- Specialized in European and other global educational landscapes, providing tailored guidance on study options in countries such as Australia, the UK, Latvia, Lithuania, France, Finland, Denmark, and Sweden.
- Offered customized counseling and career guidance, ensuring students' choices aligned with their academic and professional aspirations.
- Conducted regular training sessions to keep the team informed of the latest developments in the study visa and immigration sector.
Online Educational Counselor
ACEA Global Building Careers Private Limited
06.2021 - 09.2022
- Efficiently managed incoming calls, addressing study visa queries, and guiding prospective students in selecting study destinations based on their preferences.
- Conducted online counseling sessions, providing valuable insights and information to help students make informed decisions about their education abroad.
- Facilitated seamless student registrations through online platforms, ensuring a smooth and user-friendly experience.
- Consistently met or exceeded revenue targets, contributing to the company's financial growth while providing exceptional counseling services.
- Maintained a 90–95% student retention rate by providing world-class service to over 1000+ students by linking education to careers.
Education
Master of Commerce - Commerce
Panjab University
Chandigarh08.2019
Bachelor of Commerce -
Panjab University
Chandigarh, India07.2017
Skills
- Recruitment & Hiring:
Recruitment and hiring
- Operations Management:
Task Delegation
Employee Performance Evaluations
Meeting facilitation
- Employee & Staff Development:
Staff Training and Development
Team motivation
- Sales & Business Development:
Sales Strategies
Sales Growth
Business Development
Negotiation
Client Counseling
Team Leadership
- Consulting & Client Relations:
Customer Relationship Management (CRM)
Customer Relations
Client Handling
Interpersonal Skills
- Immigration & Country Selection:
Product and service knowledge
Immigration
Country Selection Guidance
- Technology & Tools:
Microsoft Office
Social Media Presence
Video Creation
Certification
Introduction to UK Immigration Law and Becoming an Immigration Advisor: The Open University
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Assistant Manager
ACEA Global Building Careers Private Limited
06.2024 - Current
Study Abroad Advisor Cum Europe Team Leader
ACEA Global Building Careers Private Limited
04.2023 - 05.2024
Sales Team Leader
ACEA Global Building Careers Private Limited
10.2022 - 03.2023
Online Educational Counselor
ACEA Global Building Careers Private Limited
06.2021 - 09.2022
Master of Commerce - Commerce
Panjab University
Bachelor of Commerce -
Panjab University
Introduction to UK Immigration Law and Becoming an Immigration Advisor: The Open University
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