Looking for a challenging career where i can make best use of my acquired skills with an opportunity to improve my self and contribute to the growth in the opportunities provided to me.
Overview
8
8
years of professional experience
Work History
Senior Insurance Associate
MetLife GOSC Pvt. Ltd.
12.2022 - Current
It is an insurance process and I provide Front -End services.
Working as insurance Associate at MetLife GOSC.
My KRA is to provide Front -End services for new business process to the client which includes:-
Implementation of Customer details on applications.
Policy correction.
Policy Renewable.
Worked on different tools for implementation of Customer details:-
Soldcase.
BETA Screen.
Work Desk.
Salesforce
Compass
Senior Process Associate
Genpact India Pvt. Ltd.
08.2017 - 04.2021
Worked as Process Associate at Genpact under BFSI, served for one of the biggest clients Wells Fargo for a period of 3.8 year.
Worked with Genpact for Wells Fargo as process associate. It was a banking process and we provided back-end services.
My KRA was to provide all back-end services to the clients which included
Verifying customer details.
Broker Data maintenance.
Policy correction.
Clerical services for new Onboardings.
Making Dashboard.
Auditing of customer accounts.
Worked on different tools for gathering and verifying the client information:
WISDOM.
BETA.
FINRA.
HOGAN.
Education
B.COM -
Delhi University
01.2015
Skills
Ability to work in a team
Good interpersonal skills
Highly adaptable
Positive
Patient risk-taker
Open to new challenging work
Strong commitment to customer service
Quality
Languages
Hindi
English
Disclaimer
I hereby declare that the above statement is true and correct to the best of my knowledge and I will give and do my best for the company if selected for the respective post.