Rituja Mhaispurkar

• Conducted detailed process analysis and user feedback sessions to identify operational gaps across functions, driving targeted system improvements.
• Collaborated with cross-functional teams to gather and analyze business requirements specific to mutual fund operations, applications and process translating them into BRD
• Coordinated stakeholder engagement and milestone tracking in Agile sprints and deliverables to support timely execution of business-led digital initiatives.
• Supported change management activities through team communication, system walk throughs, and training sessions, ensuring seamless adoption.
• Developed strategic presentations and project reports for internal reviews, enabling data-driven decision-making.
• Engaged with business users and operations teams to validate system usability, gather feedback, and drive iterative improvements resulting in 140% AUM growth of Mutual fund

· Automated 3 key internal initiatives to enhance operational efficiency resulting in 25% reduction in turnaround time

· Planned and executed the Annual Business Impact Conference for 3 consecutive years, driving cross-department collaboration ensuring 2000+ attendees

· Delivered strategic insights through data analysis and reporting, enabling senior leadership to make informed decisions on growth and profitability.

· Analyzed user feedback to identify improvement areas and led product enhancements across applications; managed end-to-end UAT to ensure improved functionality, performance, and user experience.