RITUPARNA GHOSH
KOLKATA
Summary
Experienced sales executive with a strong foundation in advanced management processes. Leveraging exceptional communication skills, forges meaningful and trust-based relationships that consistently surpass client expectations. Highly adept project manager with outstanding team leadership abilities, consistently achieving targets.
Overview
3
3
years of professional experience
Work History
Sales Officer
BAJAJ FINANCE LTD
01.2025 - Current
- Responded to customer needs by answering questions and providing detailed information about Two wheeler loans .
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
Sales Officer
QUESS CORP LIMITED
09.2023 - Current
- I am working in two wheeler loan sector in BAJAJ FINANCE
- Worked with sales teams to determine best strategies to increase customer interest and purchases
- Continuously improved self-performance by analysing customer feedback and monitoring service reviews
- Maintained excellent client relationships by providing excellent customer service and proactively solving issues
Management Trainee
DEVYANI INTERNATIONAL LIMITED
08.2022 - 07.2023
- Interacted and influenced customers, colleagues and vendors to avoid miscommunications or delays in service
- Increased customer loyalty by working to resolve any customer issues and maintaining positive interactions
- Gained knowledge on mentoring, training and managing own staff by shadowing senior staff
Education
Higher Secondary - Commers Stream
BARISHA GIRLS HIGH SCHOOL
Kolkata Bachelor of Business Administration - HOSPITALITY MANAGEMENT
International school of hospitality management
KOLKATA10.2022
Skills
- Team training and development
- Direct marketing and sales
- Customer acquisition and retention
- Resource management
- Knowledge in Two wheeler loans and personal loans
- Knowledge in Microsoft 360 and AI tools
Hobbies and Interests
- Sales strategies
- Target and goal setting
- Staff mentoring
- Listening to songs
- Involve in social activities
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Timeline
Sales Officer
BAJAJ FINANCE LTD
01.2025 - Current
Sales Officer
QUESS CORP LIMITED
09.2023 - Current
Management Trainee
DEVYANI INTERNATIONAL LIMITED
08.2022 - 07.2023
Higher Secondary - Commers Stream
BARISHA GIRLS HIGH SCHOOL
Bachelor of Business Administration - HOSPITALITY MANAGEMENT
International school of hospitality management
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