RiturajSingh Kelawat
Kamrej, Surat, GJ
Overview
13
13
years of professional experience
Work History
E-Commerce Specialist
self with friends
Ahmedabad
02.2018 - 12.2023
- Same all of above
E-Commerce Specialist
Kakadiya Group
Surat
03.2011 - 11.2017
- Managed product listings on e-commerce platforms for Kakadiya Group.
- Analyzed customer feedback to improve online shopping experience.
- Coordinated promotional campaigns across digital channels to increase visibility.
- Collaborated with marketing team to optimize product descriptions and images.
- Monitored inventory levels and ensured stock availability on website.
- Assisted in developing email marketing strategies to engage customers effectively.
- Provided support in troubleshooting technical issues related to online transactions.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
- Managed customer service inquiries through multiple channels including email, chat, and phone.
- Optimized product listings on various e-commerce platforms for maximum visibility and engagement.
- Developed and implemented an effective e-commerce strategy to increase online sales.
- Assisted with troubleshooting any problems encountered during checkout process.
- Integrated third-party applications such as payment gateways and shipping services into existing systems.
- Negotiated with third-party vendors to secure beneficial partnerships and services.
- Managed online product listings and ensured accurate representation across multiple e-commerce platforms.
Education
B.com - Commerce
Parshavnath Sr.School
Rajasthan03-2013
Skills
- E-commerce strategy
- Product listing optimization
- Customer feedback analysis
- Inventory management
- Email marketing
- Digital marketing
- Negotiation skills
- Team collaboration
- Problem solving
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Gujarati
Intermediate (B1)
B1
Timeline
E-Commerce Specialist
self with friends
02.2018 - 12.2023
E-Commerce Specialist
Kakadiya Group
03.2011 - 11.2017
B.com - Commerce
Parshavnath Sr.School