Summary
Overview
Work History
Education
Skills
Timeline
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Riya Bhaskar

Delhi

Summary

Self motivated Digital marketing operations manager experience in digital marketing, driving ROI for multiple clients/companies by leading comprehensive strategies targeted at driving data-driven results utilizing SEO, PPC, social media, influencer marketing, email marketing, and personalization efforts.

Successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and increase customer lifetime value.

Overview

3
3
years of professional experience

Work History

Operations Manager

Shamoor
Delhi
09.2023 - Current
  • Responsible for the day to day management of all digital marketing operations, overseeing campaign development and implementation covering paid media, SEO, email, and marketing fulfillment in support of internal and external customers
  • Work with marketing managers and personnel to determine how automation tools and other technologies affect marketing strategies and helping out customers to build there brand.
  • Manage third party digital and web agencies, and work collaboratively to build an effective customer experience.
  • Managing multi-disciplinary digital marketing teams, ensuring a collaborative work environment and a track record of removing bottlenecks and improving efficiency in day-to-day operations.
  • Lead the team that deliver digital marketing services, including paid media campaigns, email, and SEO.
  • Utilize data driven approaches to assess market trends, and consumer behavior informing strategic brand decisions
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Cultivate and nurture strategic partnership with key stakeholders to enhance brand visibility and credibility
  • Responsible for analyzing data from daily reports to identify trends in production performance metrics.
  • Track and analyses brand performance metrix to measure the effectiveness of branding initiatives

Marketing Intern

Leads Flicks
New Delhi
07.2022 - 08.2022
  • Created and managed engaging social media content that increased engagement
  • Conducted customer surveys to gather feedback about products and services.
  • Analyzed market trends to identify potential opportunities.

Content Writer

Upto Skills
New Delhi
08.2021 - 11.2021
  • Conducted keywords and audience research to ensure content was tailored to target audiences
  • Developed keyword-rich SEO articles to promote brand awareness and improve organic search rankings.
  • Optimized web pages for maximum visibility in search engines using targeted keywords.
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.

Education

Master of Arts -

JMC(Indira Gandhi National Open)
New Delhi
01-2026

Bachelor of Arts -

JMC(Technia Institute of Advanced Studies
New Delhi
01-2023

12th -

Vidya Jain Public School
New Delhi
01-2020

10th -

Vidya Jain Public School
New Delhi
01-2018

Skills

  • Ecommerce Marketing
  • WhatsApp Campaign Implementation - Develop and execute effective WhatsApp marketing strategies and campaigns in line with client objectives
  • Website Management
  • Email Marketing
  • Content Marketing
  • Ability to multitask, Priorities issues/Escalations and manage many projects simultaneously
  • Basic Knowledge of using Ecommerce tools like WMS-Easyecom, Spur, Whtamore, Zecpe Shopify, Shiprocket
  • Visual Marketing

Timeline

Operations Manager

Shamoor
09.2023 - Current

Marketing Intern

Leads Flicks
07.2022 - 08.2022

Content Writer

Upto Skills
08.2021 - 11.2021

Master of Arts -

JMC(Indira Gandhi National Open)

Bachelor of Arts -

JMC(Technia Institute of Advanced Studies

12th -

Vidya Jain Public School

10th -

Vidya Jain Public School

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Riya Bhaskar