Riya Gawri

To dedicate my sincere and diligent services to a progressive organization, to a challenging environment, which gives scope to upgrade my knowledge and skills in accordance with the latest innovative trends, set in the esteemed me organization.

• Achieved 90% of targets on an average every month.
• Was in among the Top 5 Salespersons.
• Managed a team of 5 Freshers.
• Started as "Sales Associate" and got promoted to "Solution Advisor" in the same year.
• Organizer (Cultural) for the IT Fest "PHOENIX 2K12 and 2K13" at GGDSD College, Chandigarh.
• Active Participant for the event "PANACHE 2015 and PANACHE 2016" at GGDSD College, Chandigarh.
• Served as House Captain-Academics at school level.
• Won many prizes in different Cultural activities at high school level.
• Successfully achieved the revenue target given to me in my current company.
• Won the "Businessthon" competition which took place in the current organization.
• Won the C-Zentrix Cricket Carnival

QUY Technologies Pvt.Ltd., 

• Started Working as Business development executive.,
• Lead generation through cold calling, LinkedIn, Mails and Facebook.,
• Consulting Clients and suggesting them an appropriate solution.,
• Targeting domestic market for Enterprise Mobility Solution., Discussion with prospect clients to understand their requirements.,
• Present demo in front of prospect client.,
• Research on target market and prepared data for enterprise solution

Towards Vision Technologies Pvt Ltd (C-Zentrix), 

• Marketing and Sales of Telecom products and services (Call Centre Solution).,
• Responsible for handling AI Driven Chatbot, Telephony, Omnichannel Solution, Enterprise Software, Customer Relationship Management (CRM) solutions.,
• Meeting clients in different cities.,
• Maintaining relationship with clients.,
• Understanding requirements and giving business solutions accordingly.,
• Making Presentations & handling documentation for Bids., Presenting demos to the prospects.,
• Handled Technical queries and giving solutions in parallel., Preparing proposals and commercials.,
• Managing big partners like TechM, Wipro, Tata Projects, Value point etc.

Servetel Communications

• Competitor Analysis,
• Presented Team Performance Analysis in AOPs,
• Managed a Small Team,
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.,
• Developed and updated tracking spreadsheets to manage sales.,
• Team Sales Analysis,
• Closely collaborated with support members to identify and quickly address problems.,
• Engaged with customers for upsell and renewal opportunities., Hands on Zoho CRM,
• Tackled customer concerns and responded to inquiries within a small time-frame to provide immediate issue resolution.

BlackBox Limited, 

• Understanding of diverse industries and articulating the business value of the self service solutions to business users.,
• Capturing and updating opportunities for the sales funnel., Maintaining and building strong relationships with customers to increase customer satisfaction.,
• Closely working with the Subject Matter Experts for SOW creation.,
• Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal material.,
• Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.,
• Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.

• Total Experience: 5 years (2017-2022)
• Father's Name: Mr. Munish Gawri
• Marital Status: Married
• Date of Birth: 09/12/94

Experienced in Corporate Sales in IT industry and willing to find the best opportunities in the same industry be it sales profile or technical consultant role. Passionate B2B Sales professional with a demonstrated history of working in the telecommunications & IT industry.

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

English & Hindi