Riya Kumari
New Delhi,DL
Summary
Experienced and dedicated Informatica Application Lead with a proven track record of creating innovative programs and technical solutions for clients. Extensive knowledge in Informatica IICS, Oracle, Unix, UC4 Tool, and ETL processes. Demonstrated success throughout an 8+ year technology career, consistently recognized for delivering excellent performance and making significant contributions to the success of pharmacy-based customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Eng, Mgmt & Governance Specialist
Accenture
12.2022 - Current
- Provides L2 and L3 support for the application, ensuring its seamless functionality by troubleshooting issues using IICS.
- Leads a team of 15 resources, effectively managing tasks and performance.
- Works on enhancements and bug fixes for IICS, addressing issues raised in Jira by the business.
- Actively participates in requirement-gathering sessions with the business to ensure alignment with project needs.
- Enhanced customer satisfaction rates through proactive problem-solving and efficient resolution of complaints.
- Collaborates with cross-functional teams to successfully achieve project goals within deadlines and budget constraints.
- Leads quality assurance efforts, maintaining high standards for all products and services.
- Improves operational efficiency by automating routine tasks with software solutions.
- Worked on the migration of UC4 tools, ensuring a smooth transition and minimal disruptions.
Application Development Senior Analyst
Accenture
06.2021 - 11.2022
- Spearheaded innovations in application development methodologies, staying ahead of industry trends and driving continuous improvement across the organization.
- Conducted regular code reviews to maintain high standards of quality, reducing instances of rework and increasing overall efficiency.
- Designed scalable applications that could adapt to changing business needs, promoting long-term success for clients.
- Ensured application security by integrating advanced encryption techniques and adhering to strict data protection protocols.
- Formulated strategies for application development framework creation and developmental processes.
Application Development Analyst
Accenture Solutions
07.2019 - 05.2021
- Works for Pfizer,a leading American multinational pharmaceutical corporation.
- Evaluates interface for any issues,bug fixes and development.
- Develops PL/SQL, informatica codes for the stories given by the client.
- Responsible for handling and Maintaining the GTCS application, Revenue generating application for Pfizer.
- Have been awarded as best employee and best team multiple times.
- Provided code maintenance,testing and system upgrades to maximize performance.
- Worked closely with other team members in such tasks as troubleshooting and debugging.
- Resolved system test and validation problems to provide normal program functioning.
System Engineer
Tata Consultancy Services
01.2019 - 07.2019
- Worked for Aditya Birla Retail Limited.
- Used Oracle Retail Merchandising System for the smooth flow of data.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Used PL/SQL,Unix to write and develop codes as per client requirement.
System Engineer
Tata Consultancy Services
11.2016 - 01.2019
- Worked for Central Depository Services Limited.
- Requirement gathering,Analysis and development of new Change Request(CR).
- Used PL/SQL,Pro C, Unix,Oracle to create Packages,Functions, Procedures.
- Involved in migration and testing of the CDAS application from Oracle 11g to 12c upgrade.
- Closely involved in the New Server Setup for Gujarat Depository(Gift City).
- Support and Maintenance of Application.
- Worked closely with the customer to establish problem specification and system design.
- Performing system level testing to verify software quality and function before go-live.
- Involved in SVN setup for storing the Application codes.
Education
Bachelor of Engineering - Computer Science
Reva Institute Of Technology And Management
Bangalore05.2016
Skills
- Informatica Cloud Services
- UNIX Fundamentals
- SQL
- Oracle
- UC4 Tool
- Expertise in L3 Support
- Project Management
- Salesforce Certified Administrator
- Data Warehousing and Data Flow Management
- Agile Development
- Testing and Maintenance
- Staging tables & Database configuration
- Team Building & Client Engagement
Accomplishments
- Received Pinnacle Award for FY24.
- Awarded Best Employee.
- Awarded with Best Team Award.
- Appreciated by the Clients lot of times on the timely resolution of issues and development and deployments.
- Supervised team of 15 members.
- Resolved product issue through in depth analysis of the codes.
Certification
Salesforce Certified Administrator(SP20)
Timeline
Data Eng, Mgmt & Governance Specialist
Accenture
12.2022 - Current
Application Development Senior Analyst
Accenture
06.2021 - 11.2022
Application Development Analyst
Accenture Solutions
07.2019 - 05.2021
System Engineer
Tata Consultancy Services
01.2019 - 07.2019
System Engineer
Tata Consultancy Services
11.2016 - 01.2019
Bachelor of Engineering - Computer Science
Reva Institute Of Technology And Management
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