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Enthusiastic and self-motivated professional with a strong track record of reliability and responsibility. Proven ability to adapt to challenging situations while maintaining high performance in team environments and independent tasks. Demonstrates resilience under pressure and consistently meets strict deadlines. Committed customer service associate with experience in resolving complex customer issues and providing exceptional support. Strong skills include problem-solving, multi-tasking, and maintaining grace under pressure. Brought significant improvements to operational efficiency and customer satisfaction in previous roles. Known for fostering positive relationships with customers and team members alike.

Driven professional with a robust background in customer service and psychology, notably at Hospital de Clínicas Caracas. Excelled in elevating customer satisfaction and streamlining processes, showcasing exceptional problem-solving abilities and organizational skills. Proficient in data management and Microsoft Office, adept at fostering teamwork and collaboration to achieve a 30% improvement in service efficiency. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I am a goal oriented professional with a penchant for success. Taking up a course in health care, in the University, I learned a lot which has helped me in my daily life. Serving has always been a part of me and when I discovered customer service, I realized that it was something I was born to do.
I always try to improve on my skills, and with this mindset, I have been able to take up courses in Data Administration, Project Management, Expert Customer Service, so as to be the best in what I do. I am a people person, I try to look at the positives in every situation and I make sure the customer leaves every conversation extremely satisfied or with the right expectations set.
With over 2 years of experience working for TELUS, I believe I am the right fit for your organisation.

Adept at elevating customer experiences, I enhanced satisfaction levels and sales revenue at Rustans Marketing Corporation by mastering customer service standards and leveraging my expertise in service planning. My collaborative efforts led to achieving monthly sales targets, showcasing my ability to blend exceptional communication skills with strategic service staff support.

Riya Malik

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Policybazaar Pvt Ltd
Gurgaon

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Government School
Delhi

Daulat Ram College
Delhi

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Customer Service Support Associate

Daulat Ram College

Government School

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Policybazaar Pvt LtdGurgaon

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Daulat Ram College Delhi

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