Riya Singh

Manage MySales (MMS) - Nov,2022- present

• I worked as a Salesforce Developer, where I closely worked with different teams to understand what the business needed and built smart, effective solutions. I worked on both new features and also improved existing ones, along with fixing any issues or bugs in the system. I used Lightning Web Components (LWC), Apex, Triggers, and Lightning Flows to build and customize apps based on the requirements. I also did admin tasks like debugging, creating custom fields, objects, page layouts, validation rules, and permission sets.
• Increased software reliability by diligently resolving bugs and addressing reported issues in a timely manner.
• Contributed to successful project outcomes by providing technical expertise throughout the development process.
• Mentored junior team members, fostering an environment conducive to skill growth and knowledge sharing.
• Designed best practice documentation for development.
• Improved code quality by adhering to best practices and enforcing coding standards across the team.

Project : Manage MyPrice (MMP) – Dec,2021- Oct,2022

• Acted as a bridge between business stakeholders and technical team, ensuring clear communication and understanding of requirements.
• Conducted requirement-gathering sessions with business users through workshops, meetings, and discussions.
• Analyzed business needs and evaluated feasibility within Salesforce platform capabilities.
• Translated requirements into well-structured User Stories for development and testing teams.
• Collaborated with developers to ensure technical solutions aligned with business goals and Salesforce best practices.
• Performed Salesforce administrative tasks, including:
  Creating and managing custom fields, validation rules, and page layouts
  Configuring profiles, permission sets, and record types
  Supporting declarative automation (Flows, Process Builder)
• Ensured faster delivery by handling certain configurations independently, reducing dependency on developers.
• Maintained smooth collaboration between teams by acting as liaison during requirement clarification, testing, and UAT.