Riya Tiwari

ATM -audit Compliance Executive

Mumbai,MH

Summary

Dynamic professional with a proven track record at KARM & CO, excelling in customer relations and team leadership. Enhanced ATM operations through strategic data analysis and risk assessments, achieving zero error audits. Skilled in MS Office and adept at problem resolution, fostering strong client relationships to drive satisfaction and retention.

Overview

years of professional experience

Work History

ATM Executive (ATM Cash Compliances)

KARM & CO

04.2025 - Current

Managed relationships with external partners, including banks, vendors, and service providers, to ensure seamless support for all aspects of ATM operations..
Processed quarterly vault and ATM audits with zero error rate.
Maintained friendly and professional customer interactions.
Generated monthly reports on customer activity and customer feedback.
Analyzed data and findings to prepare reports detailing financial information.
Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
Communicated with audit staff to obtain necessary information for audits.
As per clients required Data and discrepancy share the real time basis

Sales Executive

Drishti Motar

04.2024 - 03.2025

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Maintained positive customer relationships and handled customer inquiries effectively.
Achieved daily and monthly sales targets through strong communication and sales techniques.
Demonstrated excellent communication and interpersonal skills.
Managed customer handling and issue resolution professionally.
Coordinated with team members to ensure smooth sales operations.
Applied strong convincing and negotiation skills to drive sales growth.

Education

Mumbai University

03.2026

SSC

Mumbai

03.2021

SSC

03.2021

Skills

Customer relations

Team leadership

Administrative skills

Problem resolution

Customer retention

Skilled in MS Office (Word, Excel, PowerPoint)

Efficient in internet browsing, E-mail and online data management

Good communication skill

Timeline

ATM Executive (ATM Cash Compliances)

KARM & CO

04.2025 - Current

Sales Executive

Drishti Motar

04.2024 - 03.2025

Mumbai University

SSC

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