Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Personal Information

Timeline

Riyaz Ahamed

Bengaluru

Summary

HR and staffing professional with 15+ years of experience in Account Management, IT Contract Staffing, Recruitment Operations, HR Operations, Payroll, Employee Lifecycle Management, and Client Relationship Management. Extensive experience managing enterprise clients including Cisco Systems and Huawei Technologies through Adecco, Quess Corp, and other staffing organizations. Proven expertise in end-to-end employee lifecycle management, vendor management, onboarding, payroll administration, compliance, invoicing, stakeholder management, and leading operational teams. Strong ability to build client relationships, improve operational efficiency, and deliver quality talent solutions.

Overview

years of professional experience

Work History

Senior Lead – Account Management / Account Manager

Adecco India Pvt. Ltd.

02.2014 - Current

Manage end-to-end account operations for Cisco's contingent workforce.
Partner with hiring managers to understand workforce requirements and provide staffing solutions.
Manage the complete recruitment lifecycle from requisition to onboarding.
Lead recruitment delivery teams to ensure timely submission of quality candidates.
Coordinate offer management, onboarding, documentation, and induction.
Manage background verification through HireRight and local vendors.
Maintain employee records in HRIS and ensure data accuracy.
Handle attendance approvals, cost approvals, and employee records.
Manage Fieldglass and Beeline portals for: Purchase Orders, Statement of Work (SOW), Timesheet approvals, Workforce tracking.
Process payroll inputs, final settlements, and salary revisions.
Coordinate employee contract extensions.
Manage billing, invoicing, payment follow-ups, and outstanding collections.
Handle employee medical insurance and reimbursement processes.
Act as the Single Point of Contact (SPOC) for employees, client stakeholders, and internal management.
Lead associate engagement initiatives and client meetings.
Supervise operational activities and support team members.
Successfully managed a large contingent workforce for Cisco.
Maintained strong client relationships through consistent service delivery.
Improved onboarding and payroll coordination across multiple HR teams.
Effectively handled employee escalations while ensuring high client satisfaction.

Team Lead – Operations

Quess Corp Ltd.

10.2014 - 02.2021

Led a team of four HR operations professionals.
Managed payroll processing and final settlements.
Coordinated onboarding and exit formalities.
Managed BGV, employee documentation, and HR letters.
Processed reimbursements and insurance claims.
Managed billing, invoicing, and payment collections.
Coordinated travel, visa, insurance, and BTA processes.
Conducted employee engagement activities.
Supported client operations and escalations.

Payroll Executive

Have Us Solutions Pvt. Ltd.

03.2012 - 10.2014

Processed monthly payroll for employees across India.
Managed statutory reports.
Supported employee tax declarations.
Processed reimbursements and payroll queries.
Issued payslips, Form 16, and HR letters.
Managed onboarding documentation.

Payroll Associate

Tapasya HR Services Pvt. Ltd.

05.2011 - 03.2012

Managed payroll and PF administration.
Processed PF claims, transfers, withdrawals, and settlements.
Filed statutory returns including PF, PT, ESI, and e-TDS.
Supported internal and external audits.
Conducted induction programs.
Coordinated with the Regional Provident Fund Office (RPFC).