Summary
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
Generic

Riza Joshi

Pune

Summary

Seeking innovative and challenging career in a growing organization which gives me an opportunity to utilize my skills & knowledge and provides me an opportunity for career growth.

Work History

Associate Specialist

XPO India Shared Services
Pune
12.2022
  • Monitor and report on progress on customer profile
  • Working on Salesforce to Case CRM
  • Working on customer requirements
  • Responsible for answering customer queries via area e-mailbox, chat and excel
  • Reconciliation of statements
  • Dispute resolution on disputed invoices
  • Solving budget related queries
  • Quality for team and preparing weekly dashboard
  • R&D, streamlining the process
  • Makes sure that work assigned should be complete within TAT.

Education

B. Com -

JSS Manjunatheswar Institute of Dharwad
01.2022

Intermediate (PUC) -

Bangur nagar Junior College Dandeli
01.2019

SSLC -

Janta Vidyalaya Dandeli
01.2017

Skills

  • Good communication skills
  • Quick learner
  • Ability to work independently
  • Tally ERP
  • MS Excel, Word and PowerPoint
  • SQL

Personal Information

  • Father's Name: Late, Shri Shyam Sundar Joshi
  • Date of Birth: 03/27/2001
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Kannada

Hobbies and Interests

  • Reading Books
  • Dance choreography

Disclaimer

all the above information is correct up to my knowledge and I bear the responsibility of the correctness.

Timeline

Associate Specialist

XPO India Shared Services
12.2022

B. Com -

JSS Manjunatheswar Institute of Dharwad

Intermediate (PUC) -

Bangur nagar Junior College Dandeli

SSLC -

Janta Vidyalaya Dandeli

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Riza Joshi