RIZWAN

Laxmi Nagar Delhi

Summary

Experienced in delivering coverage solutions to loan customers, and assisting branch employees with product knowledge and operational support. Skilled at improving customer experience, simplifying processes, and supporting sales growth through teamwork and effective communication.

Overview

years of professional experience

Work History

Sr. FSM Sourcing

Icici Prudential Life Insurance Company

Delhi

06.2023 - Current

Provide insurance solutions to home loan customers to ensure financial protection and compliance.
Act as a bridge between the insurance company and the bank to coordinate processes and streamline customer service.
Deliver product training and support to IndusInd Bank colleagues to increase awareness and conversion of insurance products.
Ensure timely documentation and issuance of policies for loan coverage insurance.
Achieve and exceed monthly and quarterly sales targets through strategic planning and relationship management.
Collaborate with DSA teams and the branch team to improve insights.

Education

MBA - Marketing And Information Technology

Ajay Kumar Garg Institute Of Management

Ghaziabad

05-2023

Bachelor of Science - Biology

I P College

Bulandshahr

02-2020

Skills

CRM
Cross Selling
Problem-solving

Microsoft office
Teamwork and collaboration
Multitasking

Personal Project

Impact of social media advertising on purchasing behavior of youth

Key points:

Conducted a primary and secondary research study to examine how social media ads influence youth purchasing decisions
Designed and distributed structured surveys to gather consumer behavior data from individuals aged 18–30
Analyzed results to identify trends related to ad engagement, influencer marketing, brand awareness, and conversion

Interests

Travelling
cooking

Languages

Hindi

First Language

English

Advanced (C1)

Timeline