R.Karthikeyan
Coimbatore,Tamilnadu
Summary
To build a career conductive to professional and personal growth and to gain practical experience in meeting the challenges of the works done in your Esteemed Organization. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
19
19
years of professional experience
Work History
City Manager
Atria Convergence Technologies Limited
Coimbatore
19/12/23 - Current
- Handling the fiber business in coimbatore and pollachi.
- Handling team size of 40 peoples and ensure the company expectation on regular basis.
- Analyzed sales data to determine areas of improvement for the organization.
- Organizing promotional events such as trade shows and exhibitions.
- Monitoring performance of sales representatives against targets set by management.
- Planned, developed and implemented sales strategies in coimbatore.
- Identified new business opportunities within the city through networking activities (Increase the new roll outs).
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
- Supported sales team members to drive growth and development.
Senior Territory Manager
Bharti Airtel Limited, D2C
Coimbatore
05.2021 - 12.2023
- Handling Fiber Business along with Post Paid and DTH - D2C Model
- Handling Team Size of 25 Peoples and ensure the Company Expectation on Regular basis
- Handling 4 Own Retail Stores and Accountable for Store Productivity and Revenue
- On Job Training to all the XFE's at field
- Analyze the Geography and find the Prospect to drive the trade
- Recommendations done on competition high penetration market and our presence
- Month on Month target achieved 100% on all KPIs set
- year 2021 ranked 5th position in entire TN and got best TSM award from CEO for Q1&Q2
- Started the Market with average number of 300 and the set benchmark of 750 Nos in short time lines
- Given Tough Rivalry to competitor's and ensure Airtel will be always Top on all primary areas
- Ensure customer Service is always the First Priority and ensue timely deliver on Service
- Handled Customer Query on time
- Motivate the Team associates and deliver the Efficiency as per their potential.
Deputy Manager
Reliance Retail Ltd, Business, West
03.2019 - 05.2021
- Handled FTTX Business For TN, Zone (Coimbatore- Territory)
- Responsible for end to end Fiber Business - Starting From Land base updation, construction, RFS and Acquisition from the Coimbatore Circle in JC2(Ganapathy)
- Responsible for Acquisition and Handled the Home Care Service Team of 40 Nos
- Handling on-roll AM's of 60 Nos
- Responsible and coordinate with the team and ensure the Company Expectation and deliver the same
- Coordinate with Cross Functional departments for promoting and deliver the Fiber product in Every RFS
- Promoted Multiple Product ( HSP, landline, OTT )
- Every Big Day ensure Ganapathy Jc should be the No 1
- Participated all HNW Apartments and bring High Number of Acquisition
- Ensure each team member to be on top of chart
- Promoted 8 HSO to TL
- Interacted and Coordinate with service team to timely install the Product and get reference with Customer
- Ensure Every Service team to Bring the Acquisition in Big day drives
- 100% deliver the installation in TAT
- Supported Mobility Business on their big days like MNP and Jio Phone
- Highest MNP Activation supported in all the Big days and Distribution Appointing
- Coordinate with Mobility Team for BTS Productivity and sourcing the Place for installation
- Highly self-Motivated and drive the team with Passion
- On Job Trained the HSO, TL in Field
- Educate every Team Member to make successfully in all parameters
- Analyze the reports and find the opportunity to get the business in High Level
Territory Sales Manager
Bharti Tele media Ltd
Dindigul- Trichy
11.2013 - 02.2019
- Drive new quality Acquisition for market share Growth
- Monitored stock levels and placed orders with suppliers as needed.
- Analyzed market trends and competitor activities to identify potential areas for growth.
- Champion DTH Activation outlet Expansion
- Deals with the device market strategies depending upon customer demand and competition
- Execute the Modern trade Network Strategy and ensure increased contribution
- Lead the launch of new Distributors in market ensuring quick ramp up to achieve incremental no's targeting “Home” segment
- To Lead , manage, develop and motivate the “Own Retail” Sales team and “Franchisee Retail” Sales team managing DTH Contribution from own retail and franchisee retail
- Ensure new product availability, Sales sustainability and Product Visibility across all Modern trade Outlets
- Create the well trained Motivated Promoter Setup to ensure complete product demonstration and increase sell through at all A & B outlets
- Ensure Distribution depth and width covering all key Districts, Clusters
- Feeder markets
- Drive Revenue Growth thru outlet expansion, Primary build up And Recharge Availability
- Collaborate closely with Service counterpart for ensuring sales & service leadership
- Develop market intelligence to capture market insights pre-empt Competition moves
- Implementation of key Acquisition Programs Customer and Market Revenue share.
Channel Sales Manager
Reliance Telecommunication Ltd
Coimbatore
09.2012 - 11.2013
- Responsible for handling the channel sales in zonal distribution
- Responsible for both quantity and quality of channels
- Deals with the device market strategies depending upon customer demand and competition
- Co-Ordinate with sales Executive about the frequency chart sheet of distributors and daily track sheet
- Tracking Primary, Secondary and Territory with distributors and Key retailers
- Ensuring the Distribution metrics in all level of timing
- Regularly have the REP(Retailer Engagement Program) in Distributor Office
- Promotional activities in Low Revenue BTS and High Footfall Areas
- Regular activities in College area with canopy activities
- Done Distribution Correction in Coimbatore location
- Aligned Manpower as per Company Expectation
- Cross functional with competitor activities and act immediate implementation with company support or else with local distributor
- Done periodical van activity in rural areas
- Periodical review with channel and key retailer for quality activation and usage of customers
- Responsible for New Transacting outlets opening and increase the activation outlets
- Responsible for Channel Stock holding
- High concentration on Data( Data cards) with tie up of IT Enabled Outlets
- Class room training to all Sales Executives on weekly Basis and give periodical training on Field Level market work.
Sales Officer
airtel Prepaid
Coimbatore
03.2005 - 09.2012
- Creating new outlets for increasing secondary
- Positioning the Various new Products of the Company in Retail outlets
- Continues follow up with all outlets for Visibility & Availability
- To increase the distribution Network in various Territories
- Increasing the Outlets & company Revenue by focusing high margin products
- Motivating all Co-workers for achieving Targets in all parameters.
- Analyzed customer feedback to improve product offerings.
- Built relationships with key outlets through regular contact.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
Education
BCom - Commerce
Bharathiyar University
Coimbatore, TNSkills
- Peoples Management
- Business Planning
- Strategic Planning
- Sales Operations
- Customer Service
- Recruitment and hiring
- Product and service knowledge
- Team Handling
- MS Office
- Marketing, Sales and Distribution
- Total experience : 19 years
- Operations Management
- Sales monitoring
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1
Affiliations
- DOB 20-12-1983
- Married
Timeline
Senior Territory Manager
Bharti Airtel Limited, D2C
05.2021 - 12.2023
Deputy Manager
Reliance Retail Ltd, Business, West
03.2019 - 05.2021
Territory Sales Manager
Bharti Tele media Ltd
11.2013 - 02.2019
Channel Sales Manager
Reliance Telecommunication Ltd
09.2012 - 11.2013
Sales Officer
airtel Prepaid
Coimbatore
03.2005 - 09.2012
City Manager
Atria Convergence Technologies Limited
19/12/23 - Current
BCom - Commerce
Bharathiyar University
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