Summary
Overview
Work History
Education
Skills
Language Proficiency
Personal Information
Timeline
Generic
R.M. Thiribhurabhavan

R.M. Thiribhurabhavan

Bangalore

Summary

∙ Having around 10 years’ experience as IT Infrastructure Domain for IT Infrastructure business / IT services, which includes skills in Team Management, Customer Management, Application support, End user System Support and Integration. ∙ Expertise in Service Support, Application Management & End User Management. ∙ I look forward to associating myself with an organization where there is a scope for contributing and upgrading my knowledge. Development of self and organization served.

∙ Around 10 Year of experience in IT –Infrastructure service Management division. ∙ Proficient in handling experience on IT service desk and remote desktop management L2 level support for multiple clients across geographical locations. ∙ Having good knowledge in Windows 10 troubleshooting, Outlook O365 Migration related support, etc., ∙ Having experience in Reporting, tracking & Work-planning. ∙ Capability to perform tasks as an individual and as team leader. ∙ Strong motivational and leadership skills. Versatile system administrator proficient in hardware, software and security planning. Selects, installs, configures and manages components. Highly skilled in Windows and Linux with expert information security knowledge.

Overview

12
12
years of professional experience

Work History

System Administrator

Founding Year’s Learning Solutions
Bangalore
05.2022 - 07.2023
  • Exchange O365 Account Administration & Troubleshooting
  • Migration on premises AD To Azure AD
  • Migration Mail boxes & Public folders
  • Provided level 1 and 2 technical support for 1500+ users
  • Ensured quick resolution of user concerns and escalated more complicated issues to helpdesk managers
  • AD Connect & Azure Ad setup
  • O365 basic PowerShell script
  • Creating Email Groups in O365 using power shell script
  • Active directory federation service
  • Windows deployment server installing OS images.

Remote Desktop Support-Executive

Wipro Technologies
Coimbatore
05.2021 - 04.2022
  • Azure Active Directory MDM & MAM
  • Windows deployment server (WDs)
  • Intune configuration End point manager
  • O365 Email Security Admin Email Boxes & Groups
  • Installing & Configuring MS-Outlook 2016
  • Office365 troubleshooting which involves license Allocation in AD level
  • Service now & Agent bold Tickets handling
  • Migration One tenant to another tenant
  • Basic understand of VMWARE Products
  • Active Directory Federation service & AD connect.

System Engineer

Sankara Eye Hospital
07.2017 - 11.2020
  • Installing and configuring windows 2012r2 & 2016 server
  • Create a host pool in azure virtual desktop
  • Installing and configuring exchange server 2016
  • Domain configuration using MX Record, A record, C Name Record’s
  • Azure Active Directory & O365
  • 0365 migration form one domain to another domain
  • Working on Service now & Agent bold Ticketing tool
  • Handling international US & UK Users
  • Windows deployment server 2012 r2
  • Active Directory Federation service.

System Administrator

SNS College of technology
09.2011 - 01.2016
  • Installing and configuring windows 2008 server
  • Installing and configuring windows 2012 R2 server
  • Creating users & Groups using PowerShell scripts
  • On Prim Active Directory Migration from one server to another server
  • Installing and configuring Exchange server 2010 & 2013
  • Windows 7/8/8.1/10 troubleshooting
  • Server monitoring using PowerShell scripts
  • Troubles shooting office products
  • Hands on experience on Linux products (Fedora, CentOS, Ubuntu).

System & IT Administrator

Reckonsys Techlabs Pvt Ltd
Bangalore
07.2023
  • Azure Active Directory & Office 365 Global administrator
  • Exchange Mail Box Administrator & Trouble shooting
  • Teams & SharePoint Administrator
  • Sccm & Intune Microsoft End Point Manager
  • Onprem Active Directory Administrator
  • Migration one to another domain (Email & Backup)
  • Windows server PowerShell Automation
  • Creating Email policy in office 365 Exchange server
  • One drive Trouble shooting.

Education

MCA -

Dr.SNS Raja Lakshmi College of arts and science

BBM(CA) -

Dr.SNS Raja Lakshmi College of arts and science

Skills

  • Team Management
  • Customer Management
  • Application support
  • End user System Support and Integration
  • Service Support
  • Application Management & End User Management
  • Windows 10 troubleshooting, Outlook O365 Migration related support, etc
  • Reporting, tracking & Work-planning
  • Individual and team leadership skills

Language Proficiency

English, Tamil (Fluently, write & speak)

Personal Information

  • Father's Name: R.P.Murugesan
  • Date of Birth: 12/05/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

System & IT Administrator

Reckonsys Techlabs Pvt Ltd
07.2023

System Administrator

Founding Year’s Learning Solutions
05.2022 - 07.2023

Remote Desktop Support-Executive

Wipro Technologies
05.2021 - 04.2022

System Engineer

Sankara Eye Hospital
07.2017 - 11.2020

System Administrator

SNS College of technology
09.2011 - 01.2016

MCA -

Dr.SNS Raja Lakshmi College of arts and science

BBM(CA) -

Dr.SNS Raja Lakshmi College of arts and science

R.M. Thiribhurabhavan