∙ Having around 10 years’ experience as IT Infrastructure Domain for IT Infrastructure business / IT services, which includes skills in Team Management, Customer Management, Application support, End user System Support and Integration. ∙ Expertise in Service Support, Application Management & End User Management. ∙ I look forward to associating myself with an organization where there is a scope for contributing and upgrading my knowledge. Development of self and organization served.
∙ Around 10 Year of experience in IT –Infrastructure service Management division. ∙ Proficient in handling experience on IT service desk and remote desktop management L2 level support for multiple clients across geographical locations. ∙ Having good knowledge in Windows 10 troubleshooting, Outlook O365 Migration related support, etc., ∙ Having experience in Reporting, tracking & Work-planning. ∙ Capability to perform tasks as an individual and as team leader. ∙ Strong motivational and leadership skills. Versatile system administrator proficient in hardware, software and security planning. Selects, installs, configures and manages components. Highly skilled in Windows and Linux with expert information security knowledge.
English, Tamil (Fluently, write & speak)