Robert Heid, Jr.
Indianapolis,IN
Summary
Skilled Service Technician with a strong focus on installation, repair, and preventive maintenance of overhead cranes and hoists. Expertise in diagnosing issues and delivering exceptional customer service.
Overview
2027
2027
years of professional experience
Work History
Project Manager / Engineering Manager
Brehob Corporation
Indianapolis, IN
2013 - Current
- Design, fabricate and install custom Overhead Crane Systems.
- Troubleshoot and repair Overhead Crane Systems.
- Prepare quotes for systems.
- Coordinated project schedules and resource allocations to meet deadlines.
- Developed comprehensive project plans, ensuring alignment with client expectations.
- Facilitated communication between cross-functional teams for seamless project execution.
- Monitored project progress, identifying potential risks and implementing mitigation strategies.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
Operation Manager
Crane One Services
Indianapolis, IN
2011 - 2013
- Streamlined operational workflows to enhance efficiency and productivity across multiple departments.
- Developed and monitored key performance indicators to track operational success and identify areas for enhancement.
- Managed resource allocation effectively to optimize project timelines and operational output.
- Mentored and trained staff on best practices, fostering a culture of continuous improvement within the team.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
Service Technician / Project Manager
Brehob Corporation
Indianapolis, IN
1997 - 2011
- Diagnosed and repaired mechanical and electrical issues in various industrial equipment.
- Conducted routine maintenance to ensure optimal performance of machinery.
- Collaborated with team members to troubleshoot equipment failures effectively.
- Utilized diagnostic tools to identify malfunctions and implement solutions.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Service Technician
Indiana Crane & Hoist / Crane America Services
Indianapolis, IN
1992 - 1997
- Conducted routine inspections and maintenance on overhead cranes and hoists.
- Diagnosed mechanical issues and performed repairs to restore equipment functionality.
- Documented service records and maintenance logs for client equipment management.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Fabricated and Installed new equipment and explained operation and routine maintenance protocols to customers.
Education
Perry Meridian High School
Indianapolis, INNFPA 70E
10 Hour General Industry OHSA
Basic Electronics
Computer Technologies
Fundamentals of PLC's
Certified Rigger (CMCO)
Crane Institute Safety And Inspections of Overhead Cranes
Various Hoist Schools
Various VFD's Schools
Certified Welder
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Project management
- Project planning
- Project planning and development
- Strategic planning
- Customer relations
- Project estimation and bidding
- Project scope
- Purchasing and procurement
- Technical support
- Systems installation, configuration, and upgrading
- Project scheduling
Timeline
Project Manager / Engineering Manager
Brehob Corporation
2013 - Current
Operation Manager
Crane One Services
2011 - 2013
Service Technician / Project Manager
Brehob Corporation
1997 - 2011
Service Technician
Indiana Crane & Hoist / Crane America Services
1992 - 1997
Perry Meridian High School
NFPA 70E
10 Hour General Industry OHSA
Basic Electronics
Computer Technologies
Fundamentals of PLC's
Certified Rigger (CMCO)
Crane Institute Safety And Inspections of Overhead Cranes
Various Hoist Schools
Various VFD's Schools
Certified Welder