Robin Banerjee

Guiding a team of more than 20 lead engineers in charge of site implementation for customer networks across managed services offered at AT&T.

• Lead a team of senior engineers in designing, implementing, and maintaining complex SD-WAN and AVPN networks, ensuring high availability, security, and performance across enterprise and service provider environments.
• Oversee the development of innovative network architectures that leverage hub-and-spoke topologies, inter-regional shortcuts, and advanced routing protocols to meet evolving business needs.
• Designed dynamic dashboards and failure analysis reports using Power BI to enable data-driven business decisions.
• Delivered leadership sessions on accountability, idea generation, and innovation.
• Proposed new ideas and process enhancements for improved customer experience and company cost savings.
• Cultivating the talents of SMEs in SDWAN, Cloud and MPLS Technologies to meet business needs.

Solutions Architect SME - Lead Engineering in Network Service Delivery: Expert in designing and implementing network architectures for SD-WAN and AVPN solutions, ensuring seamless integration and alignment with business objectives.

• Executed comprehensive design, risk evaluation, and deployment of SD-WAN solutions like VeloCloud for multinational companies' transition supporting global AT&T customers.
• Successfully led the migration of a primary healthcare client's sites to a new SD-WAN solution, driving seamless connectivity and performance improvements that were pivotal in securing a $10 million business deal.
• Achieved a 99.98% success rate in SD-WAN migration through an improved end-to-end delivery process.
• Acted as technical contact and participated in kick-off calls with AT&T's enterprise customers.
• Crafted advanced network proposals encompassing WAN-LAN frameworks and critical business policies.
• Ensured smooth transitions with dedicated Day 0, Day 3 support, and on-call troubleshooting for site migrations.
• Hands-on experience in VeloCloud devices and Flexware products.

Senior Network SME and Shift Lead: Expertise in WAN/LAN technologies, Cisco router/switch configuration, and network integration.

• Worked as a Shift Lead/SME for Tier 2 of the MPLS and Dedicated Internet Services team.
• Additional role of an escalation manager for high visibility and executive-level escalations.
• Handled major customer base in VeloCloud/VMware SD-WAN solution with a good knowledge of configuring and troubleshooting Flexware/UCPE-based deployment.
• Expert in configuring and installing Cisco and Juniper, router, switches and wireless equipment.
• Proficient in configuring and troubleshooting the network/link in case of any breakdown.
• Hands-on experience in network integration, deployment, and support.
• Coordinating with the AT&T Backbone team (CBB) to resolve core and major outages.

• Accept technical cases where troubleshooting is required on existing network installations.
• Optimize network infrastructure for better efficiency and high availability.
• Working on complex escalation cases for the Enterprise wireless LAN solution.
• Expertise over complete fat (autonomous) solutions is available with Cisco Wireless.