Robin Mukesh

- Demonstrated strong skills in cold calling and outbound prospecting, focusing on generating qualified opportunities in both the UK and US markets.

- Proactively sourced new leads through outbound calls and personalized emails, while also following up on leads generated from inbound marketing efforts.

- Identified key decision-makers and maintained a high-quality prospect database to support targeted outreach.

- Collaborated closely with sales teams to understand client needs, qualify prospects, and facilitate deal progression through the sales funnel.

- Developed extensive expertise in selling IT and digital transformation services across various industries, including Banking, Financial Services, Insurance (BFSI), Telecom, Media, High-Tech, Manufacturing, and Retail.

- Leveraged platforms such as Salesforce, LinkedIn, and ZoomInfo to enhance account intelligence and improve outreach effectiveness.

- Known for excellent verbal and written communication skills, along with active listening abilities that help build rapport and uncover client pain points.

- Strong capacity to multitask, prioritize tasks, and manage time effectively in a dynamic, results-oriented environment.

• Delivered impactful technical presentations and solution demonstrations to prospective clients, partners, and key stakeholders during events and internal sessions.
• Conducted outbound prospecting to profile and qualify leads from banks and financial institutions, while also managing inbound sales referrals to identify new business opportunities.
• Developed and executed account plans for medium to high complexity accounts, aligning strategies with client priorities and business goals.
• Collaborated with executives and internal stakeholders to shape effective sales strategies and tailor value propositions based on client requirements.
• Identified client needs and positioned ValueMomentum’s technology solutions competitively to drive engagement and support retention strategies.
• Built and maintained a targeted sales pipeline, leveraging data to inform forecasting and decision-making.
• Maintained up-to-date knowledge of emerging and existing payment technologies, banking trends, and regulatory shifts to provide relevant insights during client interactions.
• Ensured compliance with internal sales processes, policies, and strategic frameworks to maintain consistency and maximize client value.

• Identified and qualified new business opportunities through proactive outreach via calls, emails, and social media channels.
• Engaged with prospects to understand their business needs and effectively positioned Suneratech's solutions to generate interest and drive conversions.
• Built and maintained a strong sales pipeline through lead generation, nurturing, and timely follow-ups.
• Collaborated closely with the sales team to align strategies, support deal progression, and contribute to achieving revenue targets.
• Delivered compelling product presentations and demonstrations tailored to client requirements across various communication platforms.
• Maintained detailed records of customer interactions and sales activities using CRM tools to ensure accurate pipeline visibility and forecasting.
• Partnered with the marketing team to synchronize lead generation efforts and maximize the impact of ongoing campaigns.
• Monitored industry trends, market shifts, and competitor activities to uncover potential sales opportunities and inform strategic decisions.
• Fostered strong relationships with potential clients to enhance customer experiences and support long-term business growth.

• Actively generated and qualified leads through targeted outreach using phone calls, email campaigns, and social media platforms.
• Established and nurtured strong relationships with prospects to build trust and support long-term sales engagement.
• Managed a healthy sales pipeline to ensure a consistent flow of opportunities, meeting business development goals.
• Collaborated closely with the sales team to align lead generation strategies with overall revenue targets and campaign initiatives.
• Utilized CRM tools to track all interactions with prospects, maintain accurate customer data, and provide insights through regular reporting.
• Stayed informed about industry trends and product offerings to effectively communicate value propositions during interactions with prospects.

• Served as the primary point of contact between the company and prospective clients, contributing to revenue growth through strategic lead generation and engagement.
• Successfully generated qualified meetings and demonstrations through cold calling, targeted emails, and in-depth account research.
• Marketed complex IT services, including Enterprise Integration, SOA, Data Warehousing, Business Intelligence (BI), Master Data Management (MDM), and Virtual Database Managed Services.
• Arranged high-value face-to-face meetings with prospects at major industry and technology conferences.
• Conducted thorough account research to identify key decision-makers and tailored outreach strategies for maximum engagement.
• Built and maintained a robust sales pipeline using Salesforce CRM, ensuring accurate forecasting and visibility of the pipeline.
• Achievement: Promoted to manage key enterprise accounts due to consistent performance and effective client relationship management.

• Led initiatives for new business development to establish a consulting practice in the high-technology research sector.
• Managed the complete consulting project lifecycle, which included project scoping, executing research and analysis, and delivering strategic insights to clients.
• Developed and implemented B2B sales strategies targeting global markets, contributing to pipeline growth and revenue generation.
• Responded to Requests for Proposals (RFPs) and Requests for Quotations (RFQs) with customized and detailed proposals that aligned with client objectives and business goals.
• Provided clients with guidance on research methodologies, sampling strategies, and survey design; performed data analysis and presented actionable insights.
• Represented the firm at industry conferences to network, initiate client discussions, and share thought leadership.
• Collaborated with analysts during in-person client meetings to support sales presentations and facilitate deal closures.
• Created external marketing materials, including case studies, pitch decks, and solution briefs, to assist in business development efforts.

• Sourced and identified potential candidates through various channels, including job portals, internal databases, and personal/network referrals.
• Conducted initial resume screenings and qualification calls to assess candidates alignment with job requirements and company culture.
• Coordinated the complete interview cycle, which included scheduling both telephone and in-person interviews with technical panels and hiring managers.
• Maintained consistent communication with candidates throughout the recruitment process from the initial contact to onboarding to ensure a smooth experience.
• Collaborated with internal teams to facilitate timely hiring and enhance candidate engagement.
• Tracked candidate progress to ensure alignment with hiring timelines and expectations.
• Achievement: Recognized as Agent of the Quarter and Agent of the Month for consistent performance and contributions to successful closures.

• Responded to customer service inquiries regarding Dell products, services, and features, ensuring timely and effective resolutions.
• Fully owned customer issues by coordinating with internal teams and guiding customers to the appropriate channels when necessary.
• Collaborated with the sales team to support client retention and build strong customer relationships throughout the US region.
• Worked closely with cross-functional departments to align processes and contribute to maintenance service sales targets.
• Engaged directly with customers and distributors to document and resolve technical and service-related concerns.
• Played a crucial role in enhancing customer satisfaction and supporting Dell’s commitment to service excellence.

• Provided outstanding customer service by following established interaction standards and ensuring customer satisfaction with every transaction.
• Kept current with HSBC’s products, services, and federal regulations, including the Bank Secrecy Act (BSA) and Know Your Customer (KYC) principles.
• Ensured strict compliance with operational risk controls, internal policies, and regulatory standards, promptly reporting any weaknesses in controls or compliance violations.
• Actively participated in team meetings and activities, promoting a positive and collaborative workplace environment.
• Achievement: Recognized as Agent of the Quarter for consistently exceeding performance metrics and customer service expectations.