Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Robin Reji

Business Analyst/BI Developer
DELHI
Robin Reji

Summary

Business Analyst/BI Developer Motivated and Results-driven Business Analyst offering significant years of experience. Adept at helping companies improve operational efficiency and team productivity. Possessing a Bachelor's, a Masters and professional certificate in Marketing, Operations and Data analytics.

Overview

3
years of professional experience
4
years of post-secondary education
3
Languages

Work History

PROVANA LLC

Business Analyst
08.2020 - Current

Job overview

  • Identified and documented detailed business rules and use cases based on requirements analysis
  • Data Visualization and Analysis- Created visually impactful dashboards in MS Power BI which helped in analyzing client's past, present performance and making data driven decisions
  • Optimized system and platform performance capabilities in most efficient, practical way possible
  • Worked one-on-one with clients to improve specifications
  • Identified workflow bottlenecks and implemented new and improved processes and policies
  • Reviewed files, records and historic data to obtain required business information for development requests.

SAGE India Pvt Ltd

Marketing Database Executive
04.2020 - 06.2020

Job overview

  • Conducted Online research to create Marketing database
  • Collected data of Faculties and universities over 10,000 records of all over India
  • Updated organization's existing Marketing database of
  • SAGE Publications
  • Assisted in maintenance of SAGE's additional archives
  • Trained new Interns.

World Phone
new delhi

Customer Service Associate
06.2020 - 06.2020

Job overview

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer calls and emails to answer questions about products and services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.

Education

Fortune Institute of International Business

MBA/PGDM from Marketing Operation management Analytics International Business
06.2018 - 05.2020

University Overview

INSTITUTE OF MANAGEMENT EDUCATION

Bachelor of Business from Marketing Business adminstration
06.2016 - 05.2018

University Overview

Skills

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Interests

Music

Sports

Travel

Timeline

Business Analyst
PROVANA LLC
08.2020 - Current
Customer Service Associate
World Phone
06.2020 - 06.2020
Marketing Database Executive
SAGE India Pvt Ltd
04.2020 - 06.2020
Fortune Institute of International Business
MBA/PGDM from Marketing Operation management Analytics International Business
06.2018 - 05.2020
INSTITUTE OF MANAGEMENT EDUCATION
Bachelor of Business from Marketing Business adminstration
06.2016 - 05.2018

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Robin RejiBusiness Analyst/BI Developer