Rohan Barve
1-4-1/1 Plot No 14, SRL Colony, Kothapet, Dilshuknagar
Summary
Carrer Objective: To associate myself with an organization, where there is an opportunity to prove myself and improve my skills as well as work with the development of the organization at the same faster my growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Customer Support
HRH Next Services Pvt Ltd
Dura
06.2019 - 03.2020
- Resolving customer queries and issues as per the TAT
- Order handling and co-ordinating with others like Restaurant and Delivery boy
- Resolving issues pertaining to Restaurants and Delivery boys.
CSE (customer support executive)
Bpo Pvt ltd
02.2022 - 10.2022
- For dedicated queue (TCS)Tata Consultancy services
- Responsibilities:
- Handling Claims and resolving queries of customer related to their coverage
- Drafting mails for generating E-Card
- (TPA): - Medi assist Health insurance
Telesales Executive
ICICI LOMBARD
Hyderabad
12.2022 - Current
- Attained $Amount in sales targets on monthly basis.
- Made average of Number outbound and inbound calls per day.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Educated customers on product and service benefits, explaining features and answering questions.
- Implemented upselling techniques to increase revenue and move product.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Education
Graduation - BCOM-Computers
Manipal University
Jaipur 12.2023 - Current
Board Of Secondary Education - SSC
City High School located in R.K. Nagar Malkajgiri Hyderabad
Hyderabad 03.2015 - 04.2016
Telangana State Board Of Intermediate Education - CEC
Govt Junior College S.P road
Hyderabad 07.2016 - 06.2018
Skills
Effective prospecting
Timeline
Graduation - BCOM-Computers
Manipal University
12.2023 - Current
Telesales Executive
ICICI LOMBARD
12.2022 - Current
CSE (customer support executive)
Bpo Pvt ltd
02.2022 - 10.2022
Customer Support
HRH Next Services Pvt Ltd
06.2019 - 03.2020
Telangana State Board Of Intermediate Education - CEC
Govt Junior College S.P road
07.2016 - 06.2018
Board Of Secondary Education - SSC
City High School located in R.K. Nagar Malkajgiri Hyderabad
03.2015 - 04.2016
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