Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohan Bhateja

Product Manager
Gurgaon,Haryana

Summary

Experienced Product Manager with 4+ years developing scalable solutions that accelerate business growth and enhance customer satisfaction. Quick learner who excels at cross-functional collaboration and consistently delivers high-impact results in dynamic business environments.

Overview

3
3
years of professional experience
5
5
Certifications

Work History

Associate Product Manager

OnGrid
Gurgaon
08.2022 - Current
  • 97% faster verification process: Designed an end-to-end verification system, reducing candidate background checks from hours to less than one minute. Streamlined HR workflow to require only mobile number and name input, automatically triggering criminal checks, employment history checks, ID verification checks, impersonation, etc.
  • Designed and implemented an AI-driven Initiation Portal that automated end-to-end data processing workflows, integrating Document AI for intelligent data extraction, and initiating the verification as per the configurable verification processes. resulting in a 63% increase in initiation cycles. of initiation cycles.
  • Led product strategy and workflow design for new market entry in background verification, developing an integrated solution suite spanning contact verification applications, impersonation detection, instant verification, HRIS connectivity, etc., resulting in successful enterprise client acquisition, and a 42% revenue increase.
  • Built and launched the OnGrid GPT, an AI solution chatbot platform with universal integration capabilities, enabling clients to query data, generate reports, and troubleshoot discrepancies directly through conversational AI, boosting client success team productivity.
  • Engineered automated Digilocker integration solution transforming traditional education verification into a streamlined digital workflow, enabling authentic document verification with improved turnaround times, while achieving 30% cost optimization across 5,500+ monthly verifications.
  • Developed and implemented EMPV and EDUV 2.0 solutions featuring advanced process automation and customizable workflows, enabling operations teams to efficiently manage client-specific requirements while significantly reducing escalations and enhancing deliverable quality.
  • Orchestrated end-to-end product lifecycle management across engineering, design, sales, and operations teams, driving seamless product delivery while developing internal talent through targeted mentoring of marketing and research team members.
  • Created flexible reporting customization engine enabling clients to configure bespoke discrepancy frameworks and automated report generation based on specific business requirements, enhancing client autonomy and reporting accuracy.

Senior Associate

Dotpe
Gurgaon
06.2023 - 08.2023
  • Worked closely with the product teams to test and launch new features and consult the client accordingly and Developed SOP for Data Collections and quality audits and train the internal teams accordingly.
  • Led a dynamic team in spearheading API integrations with prominent platforms such as Swiggy, Zomato, Dotpe, Magicpin and others, ensuring seamless connectivity and operational excellence.
  • Led end-to-end support, ensuring swift issue resolution by coordinating with external teams. Managed integration escalations from clients, conducted support statistics analysis, and prepared comprehensive reports on findings.
  • A Single point of contact for all technical or operational related issues for company Strategic accounts like McDonald's, Massive Restaurants, Blue Tokai, Barista, Social, etc.

Education

BA (VOC) - Office Management & Secretarial Practice

College Of Vocational Studies, University Of Delhi
New Delhi
07.2021

Higher Secondary Certificate -

Ajanta Public School
Gurgaon
05.2018

Secondary School Certificate -

Summer Fields School
Gurgaon
05.2016

Skills

  • Skilled in Microsoft Office tools

  • MySql

  • Postman API

  • Jira workflow optimization

  • Figma

  • Agile project facilitator

  • Business analysis and solution design

  • ClickUp task organization

Certification

Microsoft Office Basics to Advance

Timeline

Senior Associate

Dotpe
06.2023 - 08.2023

Associate Product Manager

OnGrid
08.2022 - Current

BA (VOC) - Office Management & Secretarial Practice

College Of Vocational Studies, University Of Delhi

Higher Secondary Certificate -

Ajanta Public School

Secondary School Certificate -

Summer Fields School

Similar Profiles

CREATE PROFILE
Rohan BhatejaProduct Manager