Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Activities
Timeline
Generic

Rohan Kamble

Thane

Summary

Results-driven Digital Project Manager with extensive experience in managing projects, campaigns, and client relations. Adept at using innovative technologies and tools to drive business success. Seeking to leverage my skills in a challenging environment to contribute to organizational growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Digital Project Manager

Client
02.2023 - Current
  • Championed a stakeholder feedback loop system to gather insights on project progress; this initiative improved stakeholder engagement rates by 50%, ensuring alignment and satisfaction throughout project lifecycles
  • Analyzed risks and maintained project plans
  • Developed and executed comprehensive business cases to analyze project feasibility, which directly led to the successful approval of five strategic initiatives that improved overall team alignment with stakeholder goals
  • Provided detailed instructions on tasks and new assignments.
  • Managed cross-functional teams to ensure timely delivery of high-quality digital projects.

Campaign Manager

Client
09.2021 - 01.2023
  • Created and managed multi-channel campaigns (SMS, On-site, In-app, App Push, Web Push, WhatsApp) and omni channel journeys on WebEngage Tool
  • Conducted customer segmentation and journey mapping
  • Optimized marketing automation processes
  • Developed reports and dashboards for campaign performance.

Ad Trafficker/TAM (Technical Account Manager) in Adops

Client
06.2019 - 08.2021
  • Set up placements and tagging within Clients Tool Platform
  • Conducted quality assurance for campaign setups
  • Acted as SME for advanced client-specific setups
  • Supported and communicated with Account Managers.

Bank Teller / (Clerk - Contractor)

Client
06.2018 - 12.2018
  • Managed cash transactions and customer queries
  • Processed payments and foreign currency exchanges
  • Balanced checks and cash daily.

Chat Assistant

Client
09.2016 - 01.2017
  • Assisted customers with shopping, to-do lists, and navigation
  • Delivered excellent customer service
  • Handled customer escalations and resolutions
  • Ensured timely completion of activities
  • Managed multiple chat channels simultaneously.

Education

BCA -

04.2016

HSC -

01.2012

SSC -

2009

Skills

  • Advanced Excel proficiency
  • Effective communication across departments
  • Quick learner and adaptable to new technologies
  • High attention to detail and accuracy
  • Team collaboration and independent work
  • Client relationship management
  • Training and onboarding new employees
  • Project Planning

Certification

  • Digital Marketing Associate from Simplilearn
  • Google – Fundamental of Digital Marketing, Display & Video 360, Google Analytics Individual Qualification, Creative Certification, Campaign Manager, Search Ads 360, Shopping Ads, Google Ads Video.
  • GNIIT (Software Eng. Diploma)

Accomplishments

  • Best DPM Awarded for ‘24
  • Encore award Q1’22 and Q2’23.
  • Continues 5 times Awarded with in Internal RNR.
  • Awarded Best Ad Trafficker in AdOps award 4 times in a row.
  • Awarded Best Chat Assistant
  • Awarded for bringing maximum RD Accounts in the Bank.

Activities

  • Binge Watching
  • Sketching

Timeline

Digital Project Manager

Client
02.2023 - Current

Campaign Manager

Client
09.2021 - 01.2023

Ad Trafficker/TAM (Technical Account Manager) in Adops

Client
06.2019 - 08.2021

Bank Teller / (Clerk - Contractor)

Client
06.2018 - 12.2018

Chat Assistant

Client
09.2016 - 01.2017

BCA -

HSC -

SSC -

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Rohan Kamble