Cricket, Badminton, Photography
ROHAN SARODE
BA/PM
Nagpur
Summary
Results-oriented manager with over 10+ years in product management and project delivery within finance and technology. Specializes in Agile methodologies and Salesforce implementations, driving stakeholder alignment and digital transformation. Led successful launches of financial products by enhancing user experiences and focusing on continuous improvement. Recognized for balancing strategic vision with hands-on execution, consistently exceeding performance targets in dynamic and competitive markets.
Overview
3
3
Languages
1
1
Certification
10
10
years of professional experience
Work History
Manager
KPMG
02.2024 - Current
- Managed and implemented end-to-end multiple LOS Products on Salesforce liaising with Product and Technology teams with Agile delivery
- Drove product launches across multiple divisions by managing sprints, backlog prioritization and collaboration with cross-functional teams
- Worked on Agentic AI solutions to cater dynamic requirnmnets such as to increase accuracy without manual internvention and redution on application processing time
- Led implementaion of AI multiagent orchestration framework to optmise on autonomus task allocation and streamline process
- Collaborated with the core team to engage client stakeholders and business partners in the design and development process.
- Managed team of 20 to handle requirements gathering, development and support for Salesforce application
- Oversaw strategic consolidation of multiple LOS products into a single Salesforce org
- Collaborated with core team to engage client stakeholders and business partners in design and development process
- Acted as a bridge between business and technology leadership teams, managing dependencies, mitigating risks, and ensuring on-time delivery of Salesforce product solutions
- Handling development and delivery of multiple projects along with the support for existing applications
- Recognized by client as best team player for Project Management and for seamless Project Delivery
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Business Analyst
Persistent System
01.2021 - 02.2024
- A technology services company that provides software development and IT solutions
- Implemented complete LOS Product on Salesforce liaising with Product and Technology teams using Agile methodology
- Managed PAN India launches of Personal and Auto loan Product including multiple Stakeholders
- Designed and Implemented Wealth management Product using Agile in SF Financial Service Cloud
- Handled solutioning requirements and facilitated client communication with cross-functional partners.
- Responsible for Solutioning requirements and Client Communication with Cross-Functional Partners
- Worked on Product deliveries liaising with multiple partners and stakeholders, Using Agile, Change management process
- Worked on Service Cloud, Salesforce community portal, Adequate knowledge of Financial Service Cloud
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Product Owner
Bajaj FinServ
01.2020 - 01.2021
- Implemented E-Home Loan Product in secured loans with instant Sanction letter feature for customers
- Increased lead flow by 40% through remodeling BHFL website based on Google Analytics insights on product journeys
- Established Calling, Missed call and SMS feature on Loan forms improving efficiency of leads by 50%
- Managed multiple Stakeholders to plan Requirements, Project delivery for Secured, Un-Secured loan folio
- Directed product launch activities, collaborated on partner integrations, assessed project risks, and developed solutions.
- Worked on CRM API integrations project to smoothen the data availability for various core applications
- A leading financial services company in India
Deputy Product Manager
IndusInd Bank PVT LTD
04.2018 - 12.2019
- Designed and Implemented E-Banking Procurement Solution (GEM) by liaising with Govt. of India
- Enabled efficiency and productivity through MDM implementation and integration across multiple bank applications
- Saved 90-95% of Processing time for repetitive tasks by automating the KYC document sharing process
- Implemented analytics application for bank regional managers to drive business growth
- Worked upon Reporting framework Product Serving 1000+ Corporate accounts with standard banking reports on daily basis
- Led team to revamp data reporting solution for HNI clients in collaboration with MeITY, Govt. of India
- Owned Lead Management System Application migration project from Digital team with Infrastructure team
- Acted as SPOC between architects, developers, business stakeholders and partners for a Product development and rollout
- Conducted risk identification and completed the application audit for consumer banking applications.
- Managing 5 development partners for multiple projects responsible for customer facing applications
- A private sector bank in India providing a wide range of banking services
Senior Manager
Kotak Mahindra Old Mutual Life Insurance
06.2016 - 03.2018
- Leading CRM application support for PAN India and Integrations with core insurance applications
- Achieved 98% productivity for Core Application support on P1 issue resolution and Change Requests
- Collaborated with multiple business stakeholders to enhance insurance product offerings
- Managed and worked with multiple Business stakeholders for improvement of Insurance Products
- Spearheaded a 3-member Application support team to identify and analyse defects in the Products
- Served as Single Point of Contact from IT team for CORE CRM application, facilitating communication with business stakeholders and implementation partners
- Managed document repository system, was responsible for its API integrations and Service rollouts
Education
Bachelor of Engineering Technology - Computer Engineering
Sardar Patel Institute of Technology
Mumbai 04.2001 -
Skills
Product management
Salesforce Delivery Management
Project management
Agile
JIRA
Operational Efficiency
Strategic planning
Team leadership
Team Development
Client Engagement
Customer relationship management (CRM)
Cross-functional teamwork
Complex Problem-solving
Relationship building
KEY ACHIEVEMENTS
- Promotion and Team Recognition: Promoted to Manager in 12 months of joining at KPMG for impeccable performance
- Recognized as best team player, Productivity and Efficiency Improvements: Achieved 40% lead flow increase at Bajaj FinServ by remodeling the website
- Awarded with High Five-Individual awards 4 times for exceptional work towards Project implementations
- Recognized with Bravo-Team awards 2 times for contribution in different teams across Projects and RFPs
- Achieved the Best Debutante award from eligible candidates for exceptional leadership and innovation skills in 2017
- Won Kotak Best Customer Support award for the excellent contribution from IT team in closing Year end
Certification
Salesforce administrator
Interests
Timeline
Manager
KPMG
02.2024 - Current
Business Analyst
Persistent System
01.2021 - 02.2024
Product Owner
Bajaj FinServ
01.2020 - 01.2021
Deputy Product Manager
IndusInd Bank PVT LTD
04.2018 - 12.2019
Senior Manager
Kotak Mahindra Old Mutual Life Insurance
06.2016 - 03.2018
Bachelor of Engineering Technology - Computer Engineering
Sardar Patel Institute of Technology
04.2001 -