Rohan Singasane

• A Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Interact closely with Brands to ensure stock availability and no loss of opportunity. Address issues related to quality and service orientation of their staff.
• Ensure product training for the concept staff
  Build, coach, develop and motivate the team to meet and exceed performance expectations

• Manage operating costs within budgetary guidelines. Ensures store administration is going smooth and is being reviewed on a daily, weekly and monthly basis
• Drive customer service standards as per Company expectation
• Operate an effective stock management system to maximize sales and profitability.

Promoted as a Area manager, for Home Town express and six cut-in store in big bazaar. Handle a turnover of 30 cr. PA. .

• Planning and organizing selling activities, handle shop floor customers, to organize,direct and lead the team and assist the field sales force in promoting sales.
• Coordinating with the merchandise, finance and logistic dept.
• MIS and data analyzing data for sales and operations.
• Developing strategies for better sale, product visibility and merchandising.
• Interaction with marketing team regarding the expenditure of sales promotion and below the line marketing activity.

• Optimized resource allocation to maximize overall team output while minimizing costs.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.