Python
Rohan Y D
Solution Consultant
Bengaluru,KA
Summary
Affable Solutions Consultant with 3+ years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Overview
3
3
Certifications
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Solution Consultant
Ivalue InfoSolutions Pvt Ltd
Bangalore, Karnataka
10.2018 - 12.2019
- Performed proof of concept demonstrations, instructing potential customers on benefits of various solutions like Cloud Vulnerability Management, User Behavior Analytics Platform, Cloud Email Security, Endpoint Detection and Response (EDR) solutions.
- Performed detailed research of customer business structures to accurately tailor Compliance and Security Standards with Tenable.SC to unique needs of each.
- Recommended Cloud based products to customers based on unique technical requirements of each.
- Monitored project status and productivity while inspecting performances to decrease process discrepancies by 64 %.
- Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets.
- Conducted security audits to identify vulnerabilities.
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Managed technical integration, systems engineering program management, customer support and program management.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Work with business units, software developers, security to design and build applications and services within AWS.
- Assist business development teams with pre-sales activities and RFPs.
- Basic knowledge of Linux commands and Python.
Pre-Sales Consultant
Ivalue InfoSolutions Pvt Ltd
Bangalore, Karnataka
07.2016 - 10.2018
- Used Ruckus Wireless Software to prepare and evaluate network diagrams, floor plans and site configurations for both new and existing facilities.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Installed and maintained Ruckus Wifi Controller. Analyzed and customized per users' needs.
- Prepare Audit reports that identify technical and procedural findings and provide recommended remediation strategies/ solutions for standards such as HIPAA, PCI DSS, ISO27001.
- Performed site surveys, Checkpoint security checkups and SCCV, Tenable.io demos and implementations at various customer locations.
- Gave presentation on NETSCOUT which is an Advanced Threat Analytics and response platform and DDOS solutions provider.
- Understood exact requirements of the customers and educated them about the offerings of Ivalue product portfolio, handled multiple products like Ruckus Wireless, Checkpoint Nxt-Gen Firewall, Carbon Black EDR, FireEye Email Security and Tenable Vulnerability Management.
IT Analyst
British Telecom
Bangalore, Karnataka
11.2015 - 07.2016
- Resolved malfunctions with systems and programs through troubleshooting.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Spearheaded efforts across handing network related problems, network related implementations and network related queries .
- Provided remote support & net meting support using following software team viewer, VNC server, software centre, remote desktop.
- Coordinated with Level 1 support to understand handling of customer issues, configured & managed DNS, DHCP & Active Directory.
Education
Master of Science - International Business
National College of Ireland,Dublin
Dublin, Ireland 01.2020 - Current
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SIBIT, VTU
Bangalore 06.2011 - 08.2015
Skills
AWS
Certification
ICSI Certified Network Security Specialist
Software
Linux
Timeline
Master of Science - International Business
National College of Ireland,Dublin
01.2020 - Current
Solution Consultant
Ivalue InfoSolutions Pvt Ltd
10.2018 - 12.2019
Pre-Sales Consultant
Ivalue InfoSolutions Pvt Ltd
07.2016 - 10.2018
IT Analyst
British Telecom
11.2015 - 07.2016
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SIBIT, VTU
06.2011 - 08.2015
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