Rohan Naresh Rao
Key Account Manger
Pune
Summary
To streamline and optimize demand || Enhancing Efficiency || Customer Satisfaction
Overview
15
15
years of professional experience
1
1
Certification
Work History
Key Account Manager
Ninjacart
08.2024 - Current
- Led the acquisition of new HORECA (Hotels, Restaurants, Cafes) clients and successfully onboarded several high-value accounts.
- Managed and coordinated daily operations with the internal Ops team to ensure timely deliveries and efficient supply chain management.
- Acted as a key liaison between restaurant clients and vendors, ensuring clear communication, timely procurement, and consistent service quality.
- Drove revenue growth by understanding client requirements and customizing supply solutions.
- Built strong relationships with stakeholders to maintain high client retention and satisfaction.
Key Accounts Manager - Large Retail
Zomato Media Private
, Maharashtra
03.2022 - 08.2024
- Handling Large Retail enterprises and nurturing key relationships with our high-value merchants.
- Understand and anticipate merchants requirements, preferences and challenges to tailor solutions effectively.
- Developed my portfolio of 20 lakhs to 1.10 crore in a span of 12 months.
- On boarded big chains of restaurants like TGI Fridays, Filament, Urbo, Tiranga Biryani, PK Biryani, Barometer, Rush Hrs, Irani Cafe.
Operations Manager
Independence Brewing Co.
Pune, Maharashtra
11.2013 - 02.2022
Guest Service Associate
Hyatt Regency Pune
Pune, Maharashtra
12.2010 - 10.2011
- Planning events to generate sale and increase footfall of a restaurant.
- Planning Food and Bar menu according to the nature of the restaurant with costing and selling price of each preparation or drink.
- Controlling the cost In Food and Bar by making sure the procuring is done from equitable vendors and less wastage.
- Hiring and training employees and managing quality assurance SOP.
- Leading the floor on busy days and making sure the operations are smooth.
Education
Bsc -
Hospitality Studies
Skills
Sales
Certification
Cochran Fellowship from USDA, Was one of the 10 candidates chosen from India. Explored Market of Wine, Beer and Distillation in United States. Understanding regulatory framework, quality standards and trade regulations.
Timeline
Key Account Manager
Ninjacart
08.2024 - Current
Key Accounts Manager - Large Retail
Zomato Media Private
03.2022 - 08.2024
Operations Manager
Independence Brewing Co.
11.2013 - 02.2022
Guest Service Associate
Hyatt Regency Pune
12.2010 - 10.2011
Bsc -
Hospitality Studies
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