Dance
Hi, I’m
Rohini Rajpoot
Advertising Professional
Gurugram
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Summary
Diligent Account Director with solid background in managing high-profile client accounts and driving strategic initiatives. Proven track record of fostering long-term client relationships and delivering tailored solutions to meet business objectives. Demonstrated expertise in project management and negotiation skills.
Overview
15
years of professional experience
2
Languages
Work History
And And Brand Partners Pvt Ltd
Account Director - Client Servicing
07.2025 - Current
Job overview
- Oversaw team of 6 professionals handling different lines of business for the Tata Motors Commercial Vehicle account.
- Primary point of contact for the client, building strong and long-term relationships.
- Receive and understand client briefs, structure them clearly, and debrief internal teams for smooth execution.
- Ensure alignment between client expectations and creative output.
- Maintain relationships with existing clients and proactively present fresh creative ideas.
- Identify opportunities for upselling and expanding the scope of work.
- Oversee projects to ensure timely delivery, quality control, and budget management.
- Key Brands - Tata Motors Commercial Vehicles.
Pixelfox Studios
Group Lead - Client Servicing
06.2024 - 06.2025
Job overview
- Clearly understand client requirements and brief internal teams for accurate, on-time delivery.
- Collaborate with the team to develop unique campaign ideas based on client briefs and guide them in refining concepts for final presentations.
- Track team performance regularly and identify areas for improvement.
- Set clear goals and drive accountability to maintain high performance.
- Delegate tasks effectively and monitor progress to meet deadlines.
- Ensure smooth coordination across departments for seamless execution.
- Key Brands- Hettich India, Tata Play, Dyson India, Phoenix Malls, Daiso Japan, Mayfair Housing (Digital)
Ting Works LLP
Senior Account Manager - Client Servicing
01.2022 - 05.2024
Job overview
- Maintaining relation with existing clients.
- Understanding client brief and plan the event accordingly.
- Handled 4000+ Creative assets output per month while servicing 15+ POCs single-handedly.
- Maintain operational efficiency of output vs. manpower to provide near 20x7 support to clients.
- Experience in E-com and OOH branding assets with rich media, creative adapts and A+ masters.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Key Brands - Amazon Business India ( Digital), Times OOH (Online & Print Media),Volkswagen (Print Media)
VR Guru
Assistant Manager - Client Servicing
12.2020 - 11.2021
Job overview
- Drove new business acquisition through proactive cold calling and client prospecting, successfully onboarding 3 new clients.
- Analyze client briefs in detail and translate them into clear team debriefs to meet stipulated deadlines.
- Strengthened client relationships by efficiently resolving issues and ensuring quick turnaround.
- Key Brands: Retail & Real Estate Industry
Kreate & Young
Assistant Manager - Client Servicing
12.2018 - 04.2020
Job overview
- Analyze briefs to plan and execute briefs aligned with client goals.
- Research and ideate innovative concepts tailored to client needs.
- Bridge creative, operations, and internal teams for seamless execution and delivery of the projects.
- Develop creative approaches by researching trending market trends to exceed client expectations.
- Conduct cold calls to secure new business opportunities.
- Manage accounts across Canada and India with cultural finesse.
- Oversee end-to-end production of fashion shoots.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Key Brands : Retail, Real Estate and Fitness Supplement Industry
Team Rustic Pvt. Ltd.
Assistant Manager - Client Servicing
04.2015 - 12.2017
Job overview
- Build and maintain strong relationships with existing clients.
- Manage end-to-end event planning and execution from concept to delivery.
- Interpret client briefs to develop strategic event concepts aligned with objectives.
- Conduct research and develop innovative ideas tailored to client requirements.
- Act as a key liaison between creative and operations teams to ensure seamless execution.
- Proactively identify new approaches to enhance client satisfaction and event impact.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed detailed plans based on broad guidance and direction.
- Key Brands: ICICI Bank
Aura Cine Vista Pvt. Ltd.
Manager - Human Resources
01.2011 - 01.2015
Job overview
- Managed end-to-end recruitment, including onboarding formalities and HR inductions.
- Oversaw attendance, leave records, and employee documentation.
- Handled payroll processing, document verification, and statutory compliance.
- Coordinated vendor management and supported company compliance audits.
- Led internal team management and facilitated learning & development initiatives to improve processes.
- Devised hiring and recruitment policies for 10 employee company.
Education
IBSARBelapur
Post Graduate Diploma from Import & Export Management
01-2007
Sevakram Yoga And Naturopathy InstituteNew Delhi
Post Graduate Diploma from Yoga & Naturopathy
04.2001
Delhi UniversityNew Delhi
Bachelors in Arts
01-2006
Gyan Bharati SchoolNew Delhi
Senior Secondary School
01-2003
Gyan Bharati SchoolNew Delhi
S.S.C
01-2000
Skills
Client Servicing
Internal Operations
Internal External Communication
HR Management
Vendor Management
Google My Business Listing
Verbal communication
Customer relationship management
Strategic development
Creative direction
Marketing
Teamwork and collaboration
Problem-solving
Time management
Team motivation
Multitasking
Accomplishments
- Supervised team of 10 staff members.
- Achieved 100% campaign targets by completing 4,000+ creative assets for Amazon Business with accuracy and efficiency during the Great Indian Festival sale.
- Achieved operational efficiency at scale through effectively helping with the management of 15+ POCs and high-volume creative output single-handedly.
- Achieved enhanced local search visibility through effectively helping with Google My Business optimization and troubleshooting initiatives.
- Achieved seamless multi-brand delivery by completing high-volume digital and OOH campaigns for Times OOH and Volkswagen with accuracy and efficiency.
Affiliations
- Recognized for bringing new clients for Kreate & Young and VR Guru
- Got appreciation emails from clients on completing tasks in stipulated time.
- Recognized for maintaining good relations with clients and vendors.
- Awarded for streamlining HR process in Aura Cine Vista Private Limited Successfully
- Managed GMB troubleshooting and optimization to enhance local search visibility and profile accuracy.
Interests
Music
Travelling
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
Certified Zumba Instructor
Successfully completed professional certification from Crush Fitness India in 2019.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Director - Client Servicing
And And Brand Partners Pvt Ltd
07.2025 - Current
Group Lead - Client Servicing
Pixelfox Studios
06.2024 - 06.2025
Senior Account Manager - Client Servicing
Ting Works LLP
01.2022 - 05.2024
Assistant Manager - Client Servicing
VR Guru
12.2020 - 11.2021
Assistant Manager - Client Servicing
Kreate & Young
12.2018 - 04.2020
Assistant Manager - Client Servicing
Team Rustic Pvt. Ltd.
04.2015 - 12.2017
Manager - Human Resources
Aura Cine Vista Pvt. Ltd.
01.2011 - 01.2015
Sevakram Yoga And Naturopathy Institute
Post Graduate Diploma from Yoga & Naturopathy
04.2001
IBSAR
Post Graduate Diploma from Import & Export Management
Delhi University
Bachelors in Arts
Gyan Bharati School
Senior Secondary School
Gyan Bharati School
S.S.C