Rohini Cammudram
Hyderabad
Summary
Dynamic professional with extensive experience at Bank of America, excelling in quality assurance and risk management. Proven track record in financial reconciliation and process improvement, effectively leading teams to enhance compliance and operational efficiency. Adept at stakeholder engagement, driving initiatives that strengthen control environments and optimize performance.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
(BCM) Senior Control Mgmt. Specialist
Wells Fargo India Solutions Pvt. Ltd.
Hyderabad
06.2022 - Current
- Executed verification testing at critical stages of Issue Management lifecycle to evaluate mitigation effectiveness.
- Performed verification activities in strict accordance with established frameworks and protocols.
- Ensured quality and consistency across issue verification programs through proactive management.
- Compiled detailed verification findings into actionable reports to inform issue management decisions.
- Maintained meticulous verification documentation, including test plans and checklists, to support compliance with established protocols.
- Efficiently managed documentation intake and responded to requests for additional information.
- Coordinated schedules for global CB FLIV meetings and team events, enhancing engagement and participation.
- Contributed to organization of 2023 Risk Expo event, increasing awareness of FLIV initiatives.
Manager (IC)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2020 - 05.2022
- Contributed to the Enhanced Quality Assurance team by managing the end-to-end QA life cycle, including sampling, evidencing, test execution, and reporting.
- Ensured audit compliance of all testing documentation, supporting regulatory adherence and operational integrity.
- Reported identified control weaknesses and facilitated remediation efforts, strengthening overall process controls.
- We facilitate the Internal Audit procedure and make the operations audit ready.
- Identify risk to testing and communicate to the QA Team Manager.
- Worked independently to challenge the line of business regarding identified gaps.
- We assess that the controls are effective, complete and appropriate through our risk management process.
- Defect and issue identification, logging, tracking, resolution and reporting.
- Gathered and analyzed project requirements from stakeholders to ensure clarity and alignment.
- Assist in preparing and reviewing the process test strategy and test plan.
- To complete QA testing for various controls per the departments calendar/schedule in a time bound manner without any deviations.
- Reporting/Escalation of testing discrepancies, issues and/or questions to appropriate contact.
- Ability to understand the functionality of the tests being conducted and write meaningful test scripts and cases.
- We create and adhere to the test script keeping respective parties involved in case of any observations/gaps.
- Review and validate test results and defect reported by the QA Testers.
- To work closely with Onshore and Offshore Processes and test effectiveness of controls.
- Identified and implemented process improvements, enhancing the overall effectiveness of QA operations.
- Apart from testing these tests of controls, I am also actively involved in onboarding new processes to our QA scope of work.
- Ensure testing commitments are met and communicate potential impacts to target dates to the LOB Partners and Leadership Team.
- Assist in existing process improvements. Adhere to all QA processes and procedures.
- Conduct Training for new QA Team members.
Assistant Manager (Team SME)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2017 - 01.2020
- The Quality Assurance & Internal Governance team works within the SCTO and COS organization and is responsible for detailed investigation, analysis and presentation of operational testing on high risk processes.
- Identified and managed testing risks to enhance project stability.
- Supervised test case development and execution, managing team performance.
- Reported on test execution progress and defect status to stakeholders.
- Participate in defect management/ calibration meetings.
- Provided input for continuous improvement of test methodology and processes.
- Provides input to standard test metrics and reporting.
- Work with Analyst & Team manager to develop the test plan scope, coverage and objectives.
- Proactively participate with the built out of Control Design Effectiveness testing.
- Providing an independent assessment of controls in line with Operational effectiveness testing.
- Working with FLU & Line management to strengthen the testing of operations high risk processes.
- Challenge periodic reviews of high risk processes.
Team Leader (Supervisor)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2013 - 01.2017
- Managing 3 different teams in middle office and back office namely: Value date (Post Settlement) reconciliation, Nostro cash, General Ledger, sub-ledger and Intercompany.
- Delegated tasks to team members, ensuring alignment with middle management priorities.
- Provide work direction and guidance to team members: ensure delivery of SLA accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks.
- Conduct monthly 1x1, weekly team meetings and business calls.
- Facilitated quarterly escalation sessions for teams to address performance issues.
- Oversaw workplace operations, maintaining smooth functionality during manager's absence.
- Managed resource allocation across sub-processes, ensuring timely delivery of project outcomes.
- Optimum resource utilization through cross training initiatives, buffer management.
- Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
- Interface with other departments for getting required assistance or support for the team.
- Report to the Head of department on performance, status and any escalations.
- Ensure no client escalations and implementation of proper corrective and preventive actions on any received.
- Measure the pay for performance of the employee every 6 months cycle.
- Prepares individual performance development plan for team members, senior team member, Team Developers and Team Leaders.
- Handling Investment Banking reconciliation and accounting Operations of Bank of America spread across Asia, EMEA and USA.
Team Developer (Supervisor)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2011 - 01.2013
Team Developer (IC)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2010 - 01.2011
Senior Team Member
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2008 - 01.2010
Team Member
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2005 - 01.2008
Education
B.com -
Badruka Institute of Management
01.2004
Skills
- Financial reconciliation
- Verification testing
- Issue management
- Risk assessment
- Quality assurance
- Compliance management
- Documentation control
- Test script creation
- Process improvement
- Team leadership
- Effective communication
- Resource utilization
- Stakeholder engagement
- Process optimization
- Compliance monitoring
- Quality assessment
- Risk management
- Change management
- Project planning
- Business continuity planning
Personal Information
Date of Birth: 10/26/83
Valid Passport
True
Languages Known
English
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Certification
Pursuing Certified Internal Auditor
Accomplishments
Top Performance Manager Spotlight award Q3 2025
Timeline
(BCM) Senior Control Mgmt. Specialist
Wells Fargo India Solutions Pvt. Ltd.
06.2022 - Current
Manager (IC)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2020 - 05.2022
Assistant Manager (Team SME)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2017 - 01.2020
Team Leader (Supervisor)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2013 - 01.2017
Team Developer (Supervisor)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2011 - 01.2013
Team Developer (IC)
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2010 - 01.2011
Senior Team Member
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2008 - 01.2010
Team Member
Bank of America (BA Continuum India Pvt. Ltd_Non-Bank Subsidiary of BOA)
01.2005 - 01.2008
B.com -
Badruka Institute of Management