Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Father's Name
Timeline
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ROHIT

ROHIT

Badarpur

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education

Work History

Team Leader

Ecommerce
03.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Successfully spearhead campaigns om social media platform on Instagram.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Handle Refund Query.
  • Warehouse associate at WabiSabistyles.
  • Handle logistics Delhivery panel.


Relationship Manager

Policy Bazaar
01.2023 - 01.2024
  • Handle Customer Query By email, Chat & calls.
  • Solving the Ticket issue.

Executive

Bright Lifecare PVT Ltd Muscleblaze, Healthkart
05.2022 - 12.2022
  • Customer Support Solving the customer Queries over the calls and mails and share resolution to the customer and also check refund Query

Executive

Tech Mahindra
09.2020 - 11.2021
  • Customer Support

Executive

Home Shop 18
04.2018 - 07.2019
  • Customer Executive Inbound Process solving the Customer QUERY

Education

10th pass -

C.B.S.E

12th pass - undefined

C.B.S.E

B.A Pass Graduate - undefined

Delhi University of Correspondence

Diploma in Automobile Engineer - undefined

Guru Tegh Bhadur Institute

M,A Pursuing -

IGNOU of Correspondence
01.2022 - Current

Skills

Team supervision

Personal Information

  • Date of Birth: 08/26/99
  • Nationality: Indian
  • Marital Status: Unmarried

Disclaimer

I declare that the information given above is true to the best of my knowledge and belief.

Father's Name

Mr. Ram Kishan

Timeline

Team Leader

Ecommerce
03.2024 - Current

Relationship Manager

Policy Bazaar
01.2023 - 01.2024

Executive

Bright Lifecare PVT Ltd Muscleblaze, Healthkart
05.2022 - 12.2022

M,A Pursuing -

IGNOU of Correspondence
01.2022 - Current

Executive

Tech Mahindra
09.2020 - 11.2021

Executive

Home Shop 18
04.2018 - 07.2019

12th pass - undefined

C.B.S.E

B.A Pass Graduate - undefined

Delhi University of Correspondence

Diploma in Automobile Engineer - undefined

Guru Tegh Bhadur Institute

10th pass -

C.B.S.E

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