Open To Work
Rohit Chakraborty
Kolkata
Summary
Dynamic Senior Manager with a proven track record at Axis Max Life Insurance, excelling in strategic planning and operations management. Enhanced team productivity and customer satisfaction through innovative initiatives and strong leadership. Skilled in resource allocation and talent development, diving business growth and fostering long-term client relationships.
Overview
19
19
years of professional experience
2008
2008
years of post-secondary education
Work History
Senior Manager
Axis Max Life Insurance
Kolkata
09.2021 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Deputy Manager
Aviva Life Insurance
Kolkata
04.2011 - 09.2021
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Associate
Bajaj Allianz Life Insurance
Kolkata
01.2008 - 04.2011
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Sales Associate
Kankai Vodafone Out Source
Kolkata
06.2007 - 01.2008
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Commerce - Accounting
National High School
KolkataSkills
- Strategic planning
- Talent development
- Operations management
- Resource allocation
- Market analysis
- Customer service
Accomplishments
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
Languages
- English
- Bengali
- Hindi, Bilingual or Proficient (C2)
- English, Bilingual or Proficient (C2)
- Bengali, Intermediate (B1)
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
₹94000/yr - ₹100000/yrTimeline
Senior Manager
Axis Max Life Insurance
09.2021 - Current
Deputy Manager
Aviva Life Insurance
04.2011 - 09.2021
Associate
Bajaj Allianz Life Insurance
01.2008 - 04.2011
Sales Associate
Kankai Vodafone Out Source
06.2007 - 01.2008
Bachelor of Commerce - Accounting
National High School