Informatica IDMC and MDM SaaS certified administrator.
Passionate about driving business transformation through innovative data solutions, fostering collaboration and cohesive teams.
Committed to staying updated on evolving data technologies, empowering teams for excellence through leadership and mentorship. Demonstrated leadership at various levels both in Product and Services Organizations, leading and managing teams across geographies. Experience in multiple roles such as Lead Admin, IT Applications Operations/Architect, Implementation & Support Lead of various ETL, Data Governance & MDM products in on prem & cloud hosted env.
Work Experience in all OS(UNIX/Linux,Solaries),Database(MSSql,Oracle,MySql,Postgresql,Netsuite,Hadoop), Commands, Scripting, various other applications like JBOSS, ControlM, Tidal and Platform applications running on prem & clouds. Worked as Tableau server Administrator, including Installation, Configuation, support on dashboard and report generation. Experienced in project planning, scoping, budgeting, resource allocation, and client workshops for streamlined deliverables.
Handling various customer escalations with a service-oriented attitude and a keen focus on enhancing customer experience. Building & nurturing global inclusive teams by incorporating trust & empathy as core values.
Established a reputation for building effective and collaborative relationships with stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Application Manager
Cognizant
04.2024 - Current
Hands-on Admin experience & Managing IT Operations of various Informatica applications (IDMC, CDI,MDM SaaS,CDGC, EDC/EDP, AXON, PowerCenter, Data Quality, Data exchange, MFT, BDM, TDM)
Reduced downtime, ensuring timely completion of system upgrades and patches.
Managed successful migrations of PowerCenter to new IDMC platform and minimizing disruptions to endusers.
Coordinated with stakeholders at all levels of the organization to ensure alignment between project goals and overall business strategy.
Implemented and maintained technology and software budget.
IT Lead
MicroFocus
11.2022 - 03.2024
I assists the Microfocus in maintaining relevant sources of data and makes sure that this data is stored properly and also provide Informatica Administration advice on Informatica DataGoverance tool EDC, AXON, IDQ,IPC,MDM,B2B, DX,MFT,IDMC.
Handling Informatica administrator of team of 12 member.
• Perform Admin task on all Production environment of various ETL Products
• Development of Informatica mappings and workflows to fulfill the business requirements.
• Unit testing the Informatica mappings with sample data.
Providing support to the testing team in validation of the business rules
Lead Engineer & Architect
HCL Technology
10.2020 - 06.2022
Architecture, Installation, configuration, upgrade, migration, implementation, Administration, operations of Informatica products (MDM c360, EDC, AXON, IDQ, PowerCenter, IDR, IICS), Databases (Oracle DB, Hadoop) various other applications like JBOSS and Platform applications running on prem, clouds.
Working for Munichre project.
Handling new project onboading process
Working as Tech lead to support Informatica admin team of 8 members.
Sr. Infomatica Product Support
Informatica
05.2014 - 09.2020
· End to End cloud Informatica solution.
· Provided 24/7 on-call support for production.
· Implement and Support Application/Product development, test, quality assurance and Production environments including object migrations.
· Install/Upgrade Informatica ETL software, Administer Services and provide Application support for Clients from different Domains.
· Responsible for reproducing the issue at Lab environment and Collaborating with R&D team for Bugs/CR/Patch through Jira.
· Perform troubleshooting analysis and resolution of critical applications on UNIX, AIX, SOLARIS, LINUX
,WINDOWS.
· Perform Active Directory/LDAP configuration and have knowledge on SSO,HTTPS, DSN, OSI,TCP/IP,DHCP.
· Communicate workarounds to be followed to L1 and L2 till the issue gets resolve. Raising issues to development team and working with them closely for permanent fix.
· Provide ETL Performance tuning and Production Support
· Responsible for reproducing the issue at Lab environment and collaborating with R&D team for Handling mission critical customer from all over the globe and supporting them over call, video call or emails.
· Write Knowledge Base Articles. Contribute to Documentation.
·Java based application level troubleshooting like Jstack/Thread dump analysis. Also, Working on OS level Stack like PSTACK, PMSTACK, STRACE
Onsite Travel: Have traveled to Austin (City in Texas) on Business visa for PowerCenter Production support, go-live support and its related activities and discussions with Users