Rohit Jujaray
Navi Mumbai
Summary
Solution-oriented and problem solver with more than 2 years of experience in L1 support for Data Backup and Storage technologies for a dedicated client. Highly skilled in communication, collaboration, and technical documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Services IT Dev. Program Sr. Associate 2
NTT Data Information Processing Services
11.2021 - Current
- Ensure Client satisfaction and retention by providing responsive technical support.
- Backup and Recovery using various Software's and GUI's.
- Administrating Incidents on the HP Service-now ticketing tool for the Data Storage & Data Backup domain.
- Monitoring, Ticketing tools, and giving solutions within business fixed service level agreements.
- Performing Health checks for storage and backup environments.
- Collaborate with other Teams and Vendors.
- We are engaging with Vendor and Customer for change activities and replacements needed. Increase productivity by using software to organize, Monitor, and Track storage hardware failures and Backup failures.
- Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients.
- Experienced work in a high-paced environment and managed multiple priorities simultaneously.
- I am conducting L&D and KT refresher training programs.
Internship Student
iFuture Technologies Pvt. Ltd.
06.2019 - 07.2019
- Internship on the following: Server 2012 Administration, Network Management, Online Apps in Private Cloud.
- Built and maintained network infrastructure consisting of Windows, Linux, and Virtualization.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools. Sorted, organized, and maintained files.
- Delivered clerical support by handling a range of routine and special requirements.
Education
Bachelor of Engineering - Computer Engineering
Chhatrapati Shivaji Maharaj Institute of Technology
Panvel, Maharashtra07.2021
Skills
- ITIL, ITSM, Ticketing tool, SOM
- Backup and Storage Technologies and Software (HP Data-Protector, Nimble, Primera, Store-Once, SAN Switches, Brocade, XP Storage)
- L1 troubleshooting, providing Support for Backup and Storage environment and Assisting L2 Team for Preparing reports
- Worked on Flexible Schedule
- Programming languages: C, C, Python, HTML
- MS Office: Word, Excel, PowerPoint
Certification
- Certified in Hardware & Networking from Disha Computer Institute
CERTIFICATE ISSUED: 24/07/2021
CERTIFICATE ID.: D6573205396 - Certified in Internet of Things and Machine Learning from Bolt IoT.
CERTIFICATE ISSUED: 02/11/2021
CERTIFICATE ID.:90FFBAB834DACBF46590A6AC8EEA71
Projects
- Final Year Project - Smart Video Sharing App - 2021
In this project, we developed an Android app with JAVA as programming language and it is designed and coded in Android Studio and to share the video files securely we used AES and Blowfish algorithm for encryption techniques.
- Personal IoT Based Project - Home Automation using Bolt IoT & Google Assistant - 2021
In this project, I built a working module to Automate home devices like Fan, TV, Bulb, etc. using Bolt IoT WiFi Module to process data and Google Assistant as voice input from mobile device, and use Zaiper to create Google Assistant commands to control home devices to automate and also to connect WiFi Module to Google Assistant.
Project Link - https://www.hackster.io/rohitjujaray1998/home-automation-using-bolt-iot-google-assistant-39a16a
Interests
- Doing Meditation
- Playing Online Games
- Reading Manga's & Watching Anime's
- Travelling
- Listening Music's
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Telugu
Beginner (A1)
Timeline
Services IT Dev. Program Sr. Associate 2
NTT Data Information Processing Services
11.2021 - Current
Internship Student
iFuture Technologies Pvt. Ltd.
06.2019 - 07.2019
Bachelor of Engineering - Computer Engineering
Chhatrapati Shivaji Maharaj Institute of Technology
- Certified in Hardware & Networking from Disha Computer Institute
CERTIFICATE ISSUED: 24/07/2021
CERTIFICATE ID.: D6573205396 - Certified in Internet of Things and Machine Learning from Bolt IoT.
CERTIFICATE ISSUED: 02/11/2021
CERTIFICATE ID.:90FFBAB834DACBF46590A6AC8EEA71
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