Rohit Karki
Haldwani
Summary
Professional Sales Executive with 5 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Executive
TK ELEVATOR
Dehradun
12.2023 - Current
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Sales Officer
HAVELLS INDIA PRIVATE LIMITED
Bageshwar Uttarakhand
04.2022 - 12.2023
- Developed strategies to increase sales and market share.
- Implemented promotional campaigns to boost sales volume.
- Provided exceptional customer service throughout the entire sales process.
- Collaborated with marketing team members to create compelling content.
- Coached junior colleagues on best practices for lead generation and closing deals.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
Customer Care Executive
VI
Haldwani
03.2020 - 04.2022
- Developed and maintained relationships with customers to ensure their satisfaction.
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Resolved billing issues and disputes through effective problem solving techniques.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Communicated new products and services information to existing customers via email campaigns.
- Gathered customer feedback and reported it to management for further action.
Education
Graduation - B.com
Swami Vivekanand Subharti University
Meerut01-2020
Skills
- Professional Networking
- Business Networking
- Lead prospecting
- Staff Management
- Customer Segmentation
- Sales follow-up
- Territory Management
- Lead Development
- Contract Negotiations
- Sales strategy
- Sales Planning
- Client acquisition
- Order Management
- Sales Team Leadership
- Brand Promotion
Languages
Hindi
First Language
English
Beginner
A1
Kumaouni
Beginner
A1
Timeline
Sales Executive
TK ELEVATOR
12.2023 - Current
Sales Officer
HAVELLS INDIA PRIVATE LIMITED
04.2022 - 12.2023
Customer Care Executive
VI
03.2020 - 04.2022
Graduation - B.com
Swami Vivekanand Subharti University
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