CloudM
Rohit Lashkare
M&A IT Integrations
India
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am an M365 specialist with 9 years of experience in Exchange Hybrid, Azure Infrastructure, Email & Data Migration, Teams & SharePoint Migration.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Senior IT infrastructure Support Engineer
EPAM Systems
Pune
03.2022 - Current
- Worked on multiple acquisition projects.
- Performed mailbox, Online Archive, Shared Drive, SharePoint site and Teams migrations.
- Successfully migrated over 5000 objects from multiple source tenants to destination tenants.
- Part of M&A IT Integrations team and having core responsibilities.
- Delivered services to customer locations within specific timeframes.
- Developed team communications and information for meetings.
- Effectively worked on all phases of migrations.
- Led projects and analyzed data to identify opportunities for improvement.
Technical Specialist
Tieto India Private Limited
Pune
01.2020 - 02.2022
- Enterprise-level Microsoft Exchange infrastructure support for 10 customers.
- Migrated over 1000 objects from multiple source tenants to destination tenants.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
O365 Engineer
Adecco India Private Limited
Mumbai
07.2014 - 01.2020
- Managing hybrid environments for multiple customers.
- Worked on O365 tickets.
- Handled tickets related to Mailbox restoration, Online Archiving, Litigation Hold, Retention Policies, Mailbox recovery and DNS records effectively.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Handled multiple calls per day to address customer inquiries and concerns.
- Worked within applicable standards, policies, and regulatory guidelines to promote safe working environment.
Technical Support Associate
Tech Mahindra
Pune
12.2012 - 08.2013
- Technical support for TELUS clients.
- Troubleshooting telephone lines using Software Applications.
- Tracked support calls and took actions as appropriate and met service level agreement.
- Provided resolution to clients' technical queries.
- Monitored systems in operation and quickly troubleshot errors.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Bachelor of Engineering - Information and Technology
University of Pune
India 08.2008 - 05.2012
Skills
O365 Migration
Software
Sharegate
BitTitan
Timeline
Senior IT infrastructure Support Engineer
EPAM Systems
03.2022 - Current
Technical Specialist
Tieto India Private Limited
01.2020 - 02.2022
O365 Engineer
Adecco India Private Limited
07.2014 - 01.2020
Technical Support Associate
Tech Mahindra
12.2012 - 08.2013
Bachelor of Engineering - Information and Technology
University of Pune
08.2008 - 05.2012
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