Dynamic hotel management professional with a proven track record at Hotel City Square, excelling in employee training and customer relations. Skilled in payroll processing and regulatory compliance, I have successfully implemented strategies that enhanced service efficiency and guest satisfaction, ensuring a memorable experience for all visitors.
Hi, I’m
ROHIT MEHRA
RAJASTHAN
Summary
Overview
5
years of professional experience
Work History
HOTEL CITY SQUARE
HOTE DUTY MANAGERS
02.2025 - Current
Job overview
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
HOTEL CHAMBAL PLAZA
Hotel Duty Manager
01.2024 - 01.2025
Job overview
- Provided exceptional service and assistance to guests upon check-in.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
KISHANPURA HAVELI
Hotel Manager
03.2021 - 02.2024
Job overview
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Developed and implemented marketing strategies to promote hotel services.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
Education
GOVT. SR. SEC. SCH. SANMANPURA ITAWA KOTAKota, India
High School Diploma
01-2017
University Overview
Skills
- Process updates
- Payroll processing
- Regulatory compliance
- Equipment acquisition
Timeline
HOTE DUTY MANAGERS
HOTEL CITY SQUARE
02.2025 - Current
Hotel Duty Manager
HOTEL CHAMBAL PLAZA
01.2024 - 01.2025
Hotel Manager
KISHANPURA HAVELI
03.2021 - 02.2024
GOVT. SR. SEC. SCH. SANMANPURA ITAWA KOTA
High School Diploma